FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are always free. We price after a quick walkthrough so the quote reflects your actual building, not a guess over the phone. Everything is a flat rate in writing before we start, with no surprise fees.
- What is your typical process for working with a new customer?
It starts with a free walkthrough of your facility. We listen to what your current vendor is missing, then send a written proposal within a day or two. Once we start, you get one point of contact, a consistent crew, and a report of the job completed.
- How did you get started doing this type of work?
VHH stands for the initials of our founder, an immigrant mother who started the company in 2015 with one small account/residential houses and one rule: do it right, every time. We are still family owned and her standard still runs every job.