FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work on a contingency fee basis and front all legal costs. This means we provide you with the very best legal representation and cover all of your legal costs with no out-of-pocket cost to you. When your case concludes, we recoup our expenses and take a percentage of your award as our fee. If we are unable to make a recovery for you, you owe us nothing.
- What is your typical process for working with a new customer?
Our process starts with a free case consultation, where you will discuss your matter with a member of our team. If we believe that we can be of assistance to you, we will send you a contract for signature. Once signed, your case will be assigned to an attorney led team, and you should expect a call from your assigned case manager within 1 business day of signing. We will gather any information and evidence that you may already have, and begin the process of collecting any necessary items that you do not already have. We will keep tabs on the progress of your medical treatment, collecting bills and records along the way. At the conclusion of your treatment, our team will prepare and send a demand letter to the insurance company. If an agreed settlement amount cannot be reached, your attorney will file a lawsuit and prepare your case for trial. Once a financial recovery is made (whether by settlement, judgement, or verdict), moneys will be sent to the firm and disbursed to all lien holders, the firm, and you the client.
- What types of customers have you worked with?
We work with all types of injury victims, regardless of age, race, or gender. We have represented people from varied socioeconomic backgrounds, from homeless victims to A-list celebrities. In addition to injury victims, we also represent family members who have lost loved ones in wrongful death cases.