FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is project-based, depending on scope, deliverables, production complexity, and turnaround time. We offer both one-time production packages (discounted 20% off regular hourly rates for bookings >5 hours) and ongoing content retainers for brands looking to scale consistently.
- What is your typical process for working with a new customer?
We start with a discovery call to understand your brand, goals, audience, and creative direction. From there, we develop a tailored production and content strategy aligned with your timeline for on-time execution.
- What education and/or training do you have that relates to your work?
Our team includes a former marketing manager and a creative director from TikTok, with deep expertise in social-first content, alongside a 10+ year experienced production crew. Collectively, our team brings backgrounds in media production, marketing strategy, digital growth, and brand storytelling, with hands-on experience working across high-profile campaigns and performance-driven social content.