FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our web and mobile app development is more cost effective than our US competitors because we blend onshore and offshore services to help control cost savings that we pass onto you despite also being able to provide an expert project manager for every development. Every client is different and we work hard to understand a full specification before providing pricing within a proposal document.
- What is your typical process for working with a new customer?
Usually, a series of phone calls to establish a deep understanding of the business, the customer, their requirements and the technology specifications and functionality required. Within this period we may involve senior team members where their expertise can be of benefit (CEO, Advisors, Project Managers and lead designers or developers). Within this process, we'll often be able to make recommendations and take alternative views to the technology that our clients might not have considered. Once we're happy, we'll work to create a full proposal document (usually 15 - 30 pages) for our client, detailing everything they can expect with the development process, functionality, contract details, case studies that are appropriate and more. Then we'll work with the client to signoff and to ensure they are satisfied before we do a kick-off call to engage with relevant parties - CEO, Project Manager(s) etc.
- What education and/or training do you have that relates to your work?
Personally - I bring 8yrs experience in relationship management from the UK across banking and finance working with commercial businesses of all sizes. I also qualified to provide financial advice in the UK. Over the last 4yrs, I have been involved in technology, through the development of my own mobile apps and managing solutions for clients through proven software developers. I take immense pride in building relationships and I choose to work with GigaParse because they provide excellent service and results to the clients that I recommend. GigaParse - The senior team is made up of experienced CTO's and technology experts with proven track records. Our development team are all qualified to a minimum of degree level experience (in computer science or appropriate discipline) and their experience ranges from 3yrs to 20yrs+