GigaParse Technologies LLC

Irvine, CA

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About this pro

How does your service stand out?

Thanks for considering GigaParse Technologies. What separates us from the rest is our inquisitive team, quality, and attention to detail. In the software industry, around 86% of projects are completed over-budget and outside of the agreed timeline. While working with GigaParse, enjoy a fixed-rate development fee that will get you to the finish line timely and with a work-product you have confidence in. Being a client of ours means more than just getting your technology created: it's a partnership and we take pride in establishing that long lasting relationship. After all, your success is our success and we will provide what it takes to earn your business. GigaParse has developed hundreds of websites and mobile apps for customers ranging from enterprise level projects with Fortune 500 companies through to innovative developments with tech startups and charitable enterprises. GigaParse Technologies enforces a security-first mentality while building software. Throughout the development process, code quality reviews will be conducted by senior team members within the organization to be sure your code is clean and effective. In addition, security audits will occur multiple times within each project milestone. Finally, once your application is completed and ready for production, a full vulnerability scan and report will be generated to be sure we didn't miss any gaps. Most companies don't include any security testing in their development and the average security scan for a small web application can range from $2,500 to $15,000 depending on your architecture.

What do you enjoy about the work you do?

After 4 years of pain and learning in the mobile app and web development sector I have finally managed to settle and find success. I’d love to help you do the same in a shorter timespan! Like many of us, I had tried to develop apps by going “lean” and cutting cost. Generally speaking, you get what you pay for. Dealing with Eastern Europeans or Indian developers was a nightmare - cultural differences, project timelines going haywire, promises broken, and a lack of vetting developers (my fault) all added to the misery. In previous corporate roles, I had also worked with larger enterprise style developers which I found to be a different experience for very opposite reasons. The creation of the app I had specified came second to the company trying to sell me add-ons and up-spec the project. I understood why they would want to do this but it made the process similarly difficult and I was left feeling like my project, without all their bells and whistles, was low down on their priority list - something that came to fruition as I found myself chasing their project managers and trying to get updates as moved past deadlines. I figured that there has to be a better solution for development of my projects. What does that middle ground look like? Who is professional and cares about my business but is also conscious of price and delivery? Over the last 18 months, that’s the search I undertook and it’s got me where I am today. I’ve been fortunate to work with a great team who understood some of my pain points and let me help them improve their processes to appeal to customers just like me! And believe me when I say that the customers I have introduced, if they haven’t developed a mobile app before, don’t know how easy they have it!
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Location

Irvine, CA 92603

Background check

Complete

Years in business

8

Number of employees

30

Times hired on Thumbtack

1

Reviews

5 Reviews
  • Mike F. Feb 1, 2016
    Mobile Software Development
    Verified Review
    They built an app for one of our featured products. They delivered on time and within budget. They were easy to work with, suggested approaches and collaborated well with both our marketing and IT teams.
    Steve F. Sep 15, 2016

    Hey Mike, I really appreciate your review and we are really happy that we have continued our working relationship even past this initial mobile app phase. -Chris

  • Edward A. Jul 24, 2015
  • Jacquelynn W. Jul 24, 2015
    Digital Marketing
    Verified Review
  • Natalie A. Jul 24, 2015
    “Thank you GigaParse for getting my website up and running quickly and efficiently. I look forward to using your services again.”
  • Adam S. Jul 24, 2015
    I have nothing but good things to say about GigaParse. Chris, my account manager, was eager to help and very knowledgeable about my needs concerning my website. The website is exactly what I wanted, and their SEO services are increasing traffic to the site month after month! I refer their services every opportunity I get.

Q&A

What is your typical process for working with a new customer?
Usually, a series of phone calls to establish a deep understanding of the business, the customer, their requirements and the technology specifications and functionality required. Within this period we may involve senior team members where their expertise can be of benefit (CEO, Advisors, Project Managers and lead designers or developers). Within this process, we'll often be able to make recommendations and take alternative views to the technology that our clients might not have considered. Once we're happy, we'll work to create a full proposal document (usually 15 - 30 pages) for our client, detailing everything they can expect with the development process, functionality, contract details, case studies that are appropriate and more. Then we'll work with the client to signoff and to ensure they are satisfied before we do a kick-off call to engage with relevant parties - CEO, Project Manager(s) etc.
What education and/or training do you have that relates to your work?
Personally - I bring 8yrs experience in relationship management from the UK across banking and finance working with commercial businesses of all sizes. I also qualified to provide financial advice in the UK. Over the last 4yrs, I have been involved in technology, through the development of my own mobile apps and managing solutions for clients through proven software developers. I take immense pride in building relationships and I choose to work with GigaParse because they provide excellent service and results to the clients that I recommend. GigaParse - The senior team is made up of experienced CTO's and technology experts with proven track records. Our development team are all qualified to a minimum of degree level experience (in computer science or appropriate discipline) and their experience ranges from 3yrs to 20yrs+
Do you have a standard pricing system for your service? If so, please share the details here.
Our web and mobile app development is more cost effective than our US competitors because we blend onshore and offshore services to help control cost savings that we pass onto you despite also being able to provide an expert project manager for every development. Every client is different and we work hard to understand a full specification before providing pricing within a proposal document.
How did you get started doing this type of work?
Our CEO has been involved in tech since completing his Masters degree and has owned and operated GigaParse for seven years now. I started working in mobile app development with Citibank in Australia where I was asked to develop a competition app for tablets to run in a nationwide branch competition.
What types of customers have you worked with?
We have worked with hundreds of customers across many many industries around the world. We take an entrepreneurial approach to software development that aligns itself well to tech startups, small companies looking to leverage expert advice, and larger enterprise clients looking for a full-service solution. With GigaParse no client is too large or too small and we take pride in every relationship that we develop - today's startups are tomorrows unicorns!
Describe a recent project you are fond of. How long did it take?
We just completed an entire system that includes approximately 30 mobile applications that are spread across the iPad, iPod, and on-site server devices for a very well known client in the motorcycle industry. The complexities of this project were insane - full reporting dashboard on the backend, complete redundancy on-site to guarantee uptime, and 30 apps with different registration options to collect leads and customer data ON-SITE real time so that their dealers can follow up and sell bikes locally. Amazing project, we have launched GLOBALLY with this company in many countries: Brazil, Mexico, Spain, USA, UK, China, Japan, Australia, and India. We have built a global solution.
What advice would you give a customer looking to hire a provider in your area of work?
Working with a software developer can be a tremendously challenging experience or a tremendously easy experience. The work that you do before you agree to a contract is very important, once you're into a project it can be very difficult to reverse out or cancel. Make sure that you spend the time to adequately vet a couple of chosen providers before you commit. Ensure each developer provides you with a comprehensive proposal that covers: 1) Experience - previous projects, case studies, team size and experience 2) Functional Specification - a detailed overview of your solution and the reasons for any specific recommendations 3) Design & WireFrames - how does this process work? What are your options and the services available? Does your developer do design brainstorming? Do they create detailed wireframes? 4) A detailed contract and flexible payment options 5) Project Management - who will be responsible for ensuring delivery of the project for you and how does that work? 6) Cybersecurity - one of the biggest risk factors in 2017, especially with apps or sites that handle money, private data etc is the risk from a security breach - what is your developer doing to manage this? Get comfortable with all of this, then move forwards with confidence!
What questions should customers think through before talking to professionals about their project?
Most customers have an idea or notion of what they want before they use a site like this. If you're already at that stage I'd encourage you to talk to us, there's rarely anything that can't be discussed on the phone, Skype, or over a coffee!