FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent flat-rate pricing – no hidden fees. All essential cleaning supplies, oven and baseboard cleaning, and pet-friendly care are included. We also provide discounts for recurring monthly services and package deals for vacation homes or full property care.
- What is your typical process for working with a new customer?
We start with a friendly consultation – by phone, message, or video – to understand your needs and expectations. Then we provide a custom quote and confirm scheduling. We arrive on time, fully equipped, and keep communication clear throughout.
- What education and/or training do you have that relates to your work?
Alexandra is a certified palliative care nurse with over 10 years of experience in healthcare and personal support. Pierre is a trained electrician and handyman with a background in facility management and agriculture. Our team is fully trained and held to European-quality standards.