FAQs
- What types of customers have you worked with?
Our techs are the best in the industry at fixing everything from iPhones and iPads, Xboxs, PS3s to any smartphone on the market. We know how important your device is to you, and for that reason, we strive to repair and return your device as quickly as possible. If you have a question or need help, don't hesitate to ask. That's what we're here for! iPad Apple iPads suffer from a variety of different problems. From a cracked digitizers needing replacement, to a broken LCD or water damage, no problem is too big or too small for D-Bugged Computers. We've seen, and fixed it all. From an iPad run over by a semi-truck, to an accidental drop of the precious iPad in a toilet, chances are we have repaired what has been broken. iPhones Remember taking your iPhone out of the box for the first time? You couldn't wait to turn it on and dig into all of its features. When your iPhone is broken or damaged, that wonderful feeling is lost. We know the pain of having a damaged iPhone. That's why we have certified technicians on staff to look after each and every detail of the repair process. So when you get your iPhone back from us, it will be just like the first day you brought it home. We guarantee it. We've reunited customers all over with a perfectly repaired iPhone and we promise to do the same for you. Compare our prices and quality with anyone and save. Xbox Is your XBOX 360 displaying the Red Ring of Death (RROD) error? If so, this repair service is right for you. There are hundreds of micro solder joints holding the processor on your XBOX 360 to the mother board. Over time and constant heating and cooling, some of these solder joint begin to crack and break. The result is the red ring of death error. Using our proprietary repair process, we will reflow (melt and re-attached) the solder joints holding the processor in place. This repair process will eliminate the red ring of death error and ensure that the issue does not return. We also can repair any DVD or harddrive problem with the XBox. PlayStation 3 PlayStation 3 is one of the leading names in video game consoles, and we have been repairing all models of Playstation consoles since their arrival. There are a lot of reasons to need Playstation 3 repairs including all YLOD or yellow light of death issues. As a professional repair shop we take pride in working quickly and diligently, to ensure sure you or that gamer in your life is back in the gaming seat. Instant Remote Support We can manage your technology expenses with a variety of flexible service options for your desktops, servers, networks, printers, and peripheral devices. We offer monthly flat-rate plans, on-demand plans, and instant remote support as well. We are your one stop, for all your computer needs. Data Recovery Hard drive crashed? We have an affordable data recovery service! We can restore critical information from hard drives that have suffered accidental formatting, deletion, severe crashes, equipment malfunction, software corruption, computer viruses, natural disasters, power surges and outages all at reasonable rates! Home Theater Installation Are you getting ready to take your home entertainment system to the next level? D-Bugged Computers can help you through the entire process! If youre just getting started, our home entertainment experts can provide in-home consultations and site surveys. When youre ready for installation, well install, mount, configure, and optimize all of your components to optimize your entertainment experience. Off-Site Backup Remote backup is a method of offsite data storage in which files, folders, or the entire contents of a hard drive are backed up on a remote server maintained by D-Bugged Computers, saving you the time money and worry of losing your data! The rationale behind online backup is simple. By frequently backing up data on a remote hard drive, the risk of catastrophic data loss as a result of fire, theft, file corruption, or other disaster is practically eliminated. Home Security Surveillance (CCTV) Do you want a fixed camera to watch your baby or kids? Nany cam? Have acess on your phone when out of the house? D-Bugged Computers can do it all. From one or two cameras just for your home to spy on your kids, or enough cameras for your business or place of work. No job is too big or small!
- What advice would you give a customer looking to hire a provider in your area of work?
Go with someone who you can trust. You know you are going to a trustworthy company when they are willing to tell you "Hey this is what you can do to save money or its not worth the repair." And I always say look at Yelp. People dont lie, and it will give you a great incite on the business its self.
- What questions should customers think through before talking to professionals about their project?
Im a retired US Marine. I wish customer knew that rice doesnt help water damage! It used to when our phones were older and big and bulky. But with multiple layer motherboards and connections that are as small as a piece of pasta, rice doesnt get in to those small areas anymore. You need a professional to get in there. Also dont wait with water damage even if your not having issues get in to a professional ASAP. If you get fast you will have a simple dry out process (we use special chemicals to remove the water) but if you wait until you have issues with your phone you will end up replacing parts and it can add up!