Glitterati paw spa

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Introduction

We offer the best boutique mobile dog and pet grooming in Orange County, with a specially equipped, cage-free, air-conditioned trailer to groom your pet in comfort and style We offer customized grooming schedules with convenient reserved appointments just for your pets We give your pets the finest all-natural products and top notch services that the industry has to offer We specialize in senior dog care We come to your home, office, hotel and set location The joy in making a difference in pets and people lives

Overview

Hired 20 times

2 employees

14 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2019

2018

Services offered

Cat grooming type

Bath & brush only

Partial shave

Full shave / lion cut (for matted cats)

Special temperaments

Anxiety

Fatigue

Projects and media

4 photos

Projects and media

4 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

16 reviews

5

88%

4

6%

3

0%

2

6%

1

0%

Alan R.

Jun 20, 2017

Great! will use Gliierati again!

Cat Grooming

Colleen M.

May 23, 2018

·

Hired on Thumbtack

Details: 3 - 10 years old • Anxiety • Never • Bath & brush only • Mobile grooming - in special van or trailer • No additional cats • Need some more information before hiring

Cat Grooming

Jinhao F.

Jun 24, 2019

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Hired on Thumbtack

so good my dog is clean as f

Details: Small (16 - 25 lbs) • Thick, fluffy double-coat • 0 - 1 years old • Never • Mobile grooming in home • No additional dogs

Dog Grooming

Will D.

Aug 20, 2019

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Hired on Thumbtack

I was excited to have Madi come groom my cats given such positive reviews she's received but was so disappointed by her negative vibe and accusatory attitude. We scheduled and confirmed on Thumbtack. The day before the appointment around 1:30 PM, I had a schedule change myself and sent an apologetic message and asked to reschedule possibly. Sent another message at 8 PM due to no response and figured that was enough time to wait so we finally called and first thing she did was accusing us of telling her about the rescheduling at "8 o'clock at night." She did it twice. We explained that we sent a message at 1:30 PM but didn't get a response. She asked "where" and we said "on Thumbtack, where we've been communicating on." She proceeded to say that she "doesn't check the app." For a service on Thumbtack, she doesn't check her messages on the app? Also, I was under the impression that Thumbtack sends notifications to app users. Anyhow, she was not happy about rescheduling because she had blocked off time for us so we stuck to the time but with a different location. Confirmed. Comes next morning, My fiance had woken up early to wait right by the door as I slept in. I woke up to texts and messages, first at 7:45 AM asking me to confirm the appointment again, calls at 8 AM (when the appointment was supposed to start), and at 8:09 AM that my appointment was cancelled. Never at any point during her vocal responses the night before had she mentioned that it required a message/call confirmation just 15 minutes before the appointment start time to secure the appointment and that it would be cancelled after the appointment time. At 8:30 AM or so, she said they could still come if we still wanted it, but at that point the appointment would have been delayed by an hour and it just wouldn't work anymore. She was very quick on responding and confirming the cancellation even though she said she had blocked off time for us and was very unhappy about rescheduling the night before. I understand that having to reschedule may cause inconvenience and therefore we had an apologetic attitude and eventually kept the appointment even though it was going to cause us extra money at the end having to get the cats groomed again when we actually needed it, but Madi's attitude was just unpleasant the entire encounter and it's such a shame because I had such high expectations of her given the reviews she's received. After the encounter, I was not comfortable handing my cats to her anymore. I would give 1 star if I could but we understand that rescheduling does cost inconvenience. Nevertheless, her way of handling things was highly unprofessional and we feel extremely uncomfortable after this encounter with her.

Details: 3 - 10 years old • 6 - 12 months ago • Bath & brush only • Mobile grooming - in special van or trailer • Yes, 2 additional cats

Cat Grooming

Sarah R.

May 1, 2017

·

Hired on Thumbtack

They were really great with my 4 month old puppy and were really nice to me and gave me some advice about my puppy. I will keep using them :)

Dog Grooming

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Prices are set per weight breed and needed treatment any medical issues or special issues will also determine the price
What is your typical process for working with a new customer?
Before the first app we will ask questions about your pets health temper age vac history and what is desired for your pet
What education and/or training do you have that relates to your work?
I have over 25 yrs of working with animals

Glitterati paw spa

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