FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free inspections and provide honest, upfront pricing based on your specific needs—no hidden fees or surprise charges. Every property is different, so we tailor our recommendations to your situation and budget. We also offer discounts for ongoing protection plans and multi-service bundles.
- What is your typical process for working with a new customer?
Our process starts with a free, no-obligation inspection to assess the extent of any pest or termite issues. We then provide a clear report and professional recommendation, including treatment options and prevention strategies. Once you approve a plan, we schedule service at your convenience and follow up to ensure complete satisfaction.
- What education and/or training do you have that relates to your work?
Our licensed technicians are state-certified pest control professionals with ongoing training in modern termite detection, eco-friendly treatment methods, and structural pest management. We stay current with California’s regulations and best practices to deliver safe, effective results.