FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and based on the scope of each project. I provide detailed estimates before any work begins, so there are no surprises. Discounts may be available for repeat customers or bundled services.
- What is your typical process for working with a new customer?
My process for working with a new customer is simple, transparent, and focused on quality service. First, I start with a brief consultation—either by phone or online—to understand the size of your solar system, your location, and any specific concerns you may have. Next, I provide a free estimate and schedule a convenient time for service. On the day of the cleaning, I use professional-grade equipment and eco-friendly solutions to safely remove dirt, dust, and debris without damaging the panels. After cleaning, I perform a quick visual inspection and share feedback or photos so you can see the results. My goal is to make the entire process easy, efficient, and ensure your solar panels operate at peak performance.
- What questions should customers think through before talking to professionals about their project?
Before reaching out for solar panel cleaning, it helps to think through a few key questions: When was the last time your panels were cleaned? Regular maintenance can prevent buildup that reduces energy efficiency. Have you noticed a drop in your system’s performance or energy output? This can be a sign that dirt or debris is affecting your panels.