If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
**** ✔ LICENSED #1106942 ✔ INSURED • ✔ BONDED ***
Aquascape Creations specializes in the design, construction, and maintenance of koi ponds, waterfalls, and custom water features throughout the Bay Area.
Founded by Jorge Castellanos, a seasoned water feature specialist with over a 15 years of hands-on experience, our work spans from intimate backyard builds to large-scale projects across the U.S., Canada, and Mexico.
Our mission is simple: to not only create a piece of art with every project but also to build a functional pond or waterfall.
Overview
Hired 35 times
Serves Livermore, CA
Background checked
License verified
8 employees
4 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Credentials
License verified
C27 - Landscaping Contractor
License state: CA
Background checked
Passed by Jorge Castellanos on Aug 31, 2023.
Services offered
Water features
Project scope
Install a new water feature
Replace an existing water feature
Update an existing water feature
Other water feature needs
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.5
17 reviews
5
82%
4
6%
3
0%
2
0%
1
12%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Celeste W.
Jul 1, 2026
•
Hired on Thumbtack
Aquascape worked with me within my timeframe and were very professional from start to finish. They followed up regularly and were very communicative.
Details: I want to install a new water feature • No existing plans, but have a good idea of what I want • Fountain
Water Feature Installation
Elaine F.
Apr 13, 2025
•
Hired on Thumbtack
Excellent response time and immediately understood the problem with our fountain and pond. Very professional staff. Highly recommend. We will use them again for maintaining our pond.
Details: Outdoors • Fountain • Stream • Water feature has a leak • Pump is broken • Water is dirty/has algae • Spring maintenance - clean-out as weather gets warmer
Water Feature Repair and Maintenance
Shana B.
Jan 21, 2025
•
Hired on Thumbtack
They were absolutely terrific. Came on time or even early, took the time to hear my needs and concerns, gave a full assessment, and offered many options, including things I could do myself. I will definitely go back to them in the future and recommend them to others.
Details: Outdoors • Pond • Water feature has a leak
Water Feature Repair and Maintenance
Howard E.
Apr 29, 2024
•
Hired on Thumbtack
I needed my waterfall rebuilt and a water pipe repaired. They did an excellent and professional job and I would recommend them.
Details: Outdoors • Pond • Waterfall • Water feature has a leak • Stones or other structural components need to be replaced
Water Feature Repair and Maintenance
Yvonne h.
Jul 27, 2026
•
Hired on Thumbtack
Received the consultation. Just waiting on the estimate to proceed
Details: Outdoors • Pond • Water is dirty/has algae • Summer maintenance - cleaning for the warmest months • Owner
Water Feature Repair and Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Why a consultation fee?
The consultation fee covers the time and expertise required to understand your project's unique needs and provide personalized recommendations. It ensures you receive valuable insights from the start, setting the stage for a successful collaboration
But before you commit and to enhance efficiency, we encourage prospective clients interested in a new water feature or a remodel to share photos or ideas for their ideal backyard setup.
For those seeking repairs or addressing issues with existing ponds, please provide multiple photos and details of the problems.
This enables us to offer preliminary estimates over the phone, ensuring a smoother experience for you.
What is your typical process for working with a new customer?
For new projects or remodels, our initial consultation focuses on understanding your needs, discussing lifestyle preferences, and determining the ideal water feature requirements. We'll explore location, size, shape, and present various options, enhancements, and potential issues. We'll also identify any necessary infrastructure for a successful project. Following this, we'll provide a detailed written estimate for your review and approval.
For repairs and troubleshooting, we inspect all components to identify and address issues. If a solution isn't immediate, we'll provide a written estimate for your consideration
What education and/or training do you have that relates to your work?
Jorge Castellanos, our owner and founder, brings over two decades of experience as a passionate designer and pond builder. He has successfully led numerous projects, overseeing construction and design. Jorge has received training from some of the industry's top pond builders across the United States and has actively participated in hands-on training and remote classes provided by Aquascape.
