FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have generic standard rates, During your consultation with a ProDroners personal consultant more details regarding your specific pricing will be discussed.
- What is your typical process for working with a new customer?
Understanding clients needs; Scope of Work, Timeline/s, Budget & special requests. A ProDroners Personal Consultant is available remotely or in person to conduct your initial consultation. Once the consultation is completed your ProDroners personal consultant will conduct a feasibility study this can include; pulling permits, understanding the topography & airspace to be mapped/surveyed, obtaining FAA Clearance/s &/or site visit. This can usually be completed within 24-72 hours. Your ProDroners personal consultant will then contact you to discuss the outcome & various options to meet your scope of work. At this time you the customer can include /or omit options. Once an agreement is met, formal documentation will be signed via electronic e-signature. Once ProDroners receives the completed documentation & agreed upon set deposit amount (not to exceed 50% of overall price) is received we will conduct all necessary arrangements to give you set dates to conduct your scope of work. Once Video &/or photographs are available your ProDroners Personal Consultant will contact you (usually within 24-48 hrs). They will require prior to releasing video &/or photographs the remaining balance amount. Once your invoice is paid in full your documents will be sent electronically to you. We strive to earn your business. From time to time we send our customers a anonymous survey-we would appreciate you feedback, thank you
- What education and/or training do you have that relates to your work?
ProDroners personal consultants are FAA certified & carry Bachelors /or above educational degrees. Our CEO works for the FAA. All ProDroners personal consultants have gone thru a rigorous 90 day training course prior to flying for ProDroners.