FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At All American Appliance Repair, we take pride in offering you the best prices on the market for household appliance repair services. We understand the importance of keeping your appliances running smoothly without breaking the bank. Our commitment to affordability means you can trust us to provide top-quality repair services at a cost that won't empty your wallet. We prioritize your satisfaction and convenience, ensuring you get the most value for your money. Don't settle for overpriced repairs; choose All American Appliance Repair for affordable and reliable appliance repair.
- What is your typical process for working with a new customer?
Information Gathering: All American Appliance Repair team receives your inquiry and contacts you for additional information. Our dispatch team ask you about the make and model of the appliances and request pictures or videos of the issue to help with the initial diagnosis. Service Scheduling: All American Appliance Repair contacts our clients to schedule an appointment. They agree on a date and time for a technician to visit their home for an in-person assessment. Confirmation and Preparations: All American Appliance Repair sends a confirmation email to our clients, including the technician's name, the arrival window, and any preparations the clients need to make. On-Site Visit: The technician, arrives at your home on the scheduled day. He inspects your appliance. Customer Approval: Our tech provides clients with an estimate for the repair, which includes the cost of the new parts, labor, and any other necessary parts. Repairs: Our tech proceeds with the repair, replacing the faulty parts. Quality Check: After completing the repair, our tech tests the appliance to make sure it's functioning correctly. Invoice and Payment: Our team provides customers with an invoice, which includes a breakdown of the repair costs. Our customers can pay with their credit card using a mobile payment device. Customer Satisfaction is our priority. Warranty and Follow-Up: Any replacement parts are covered by a 90-day warranty. Our company provides a contact number for follow-up and any future issues.
- What education and/or training do you have that relates to your work?
We do professional Appliance repair. Your perfect solution for accurate, immediate, and professional help with all your major appliance repair problems. Appliance Repair has over 14 years of experience servicing, so it's no wonder we're the most sought-after company for all appliance repair parts and services. We provide same-day service, 7 days a week. When you call in with an appliance repair, we'll have someone in your area. Our repair techs are highly trained and certified professionals knowledgeable and experienced in repairing all brands and models of all major appliances.