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About
With over 10 years of experience in appliance repair, we have built our business on honesty, quality, and trust. Customers choose us because we work carefully, explain problems clearly, and stand behind our repairs with a warranty. We truly care about doing the job right, and customer satisfaction is always our top priority.
Overview
Current Top Pro
Hired 329 times
Background checked
5 employees
11 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
166 reviews
5
98%
4
1%
3
1%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jared H.
Aug 16, 2026
•
Hired on Thumbtack
Couldn’t speak more highly of Marty and his team. They actually weren’t able to solve our specific problem because we ended up needing a new appliance. But they did their best to make our original appliance work and refused payment because they weren’t able to solve our problem. We will absolutely trust them with any appliance issues we have in future. Can’t recommend them highly enough. Responsive and prompt in communication as well.
Details: Refrigerator • LG • Residential
TATTYBAY REPAIR INC's reply
Jared, reviews like yours mean something special, especially when the outcome wasn’t a repair. Sometimes the right service is simply being upfront about when an appliance has reached the end of the road. Thank you for recognizing that and for placing your trust in our team.
Appliance Repair or Maintenance
Sylvia T.
Jun 19, 2026
•
Hired on Thumbtack
Marty was prompt and pleasant. The part was ordered and installed in the time promised. He was also helpful answering my questions about other appliances.
Details: Refrigerator • LG • Residential
TATTYBAY REPAIR INC's reply
Thank you for sharing your experience with us! We’re happy to hear that Marty was on time, professional, and helpful. We truly appreciate your business and are glad we could get the repair completed as promised.
Appliance Repair or Maintenance
Aileen R.
Jul 28, 2026
•
Hired on Thumbtack
Marty is a reliable and very professional repairman. When I contacted him initially through Thumbtack, he responded almost immediately with a phone call to schedule a in-home visit, which was within 1 day of our phone call. He came to inspect my washer and dryer, gave me an estimate and ordered the parts, and my washer and dryer were fixed within 2 days. From the start to finish, he was able to completely my project in less than a week. He was very responsive and kept me posted through every step, from ordering the parts, to even letting me know when he would arrive at my home. He’s my go-to appliance man from now on!
Details: Washer or dryer • Kenmore • Residential
TATTYBAY REPAIR INC's reply
Aileen, it means a lot to know that our communication and follow-through stood out to you. Thank you for trusting us with both your washer and dryer. We’ll be ready whenever you need us again!
Appliance Repair or Maintenance
Jay K.
2 weeks ago
•
Hired on Thumbtack
Marty helped with assessing the situation for my refrigerator and dryer. Told me what the estimate would be for both. recommended getting a new refrigerator as the repair would be just as expensive as before. He got replacement parts for the dryer and fixed its faulty door
TATTYBAY REPAIR INC's reply
Thank you, Jay! We always want our customers to have a clear understanding of their options before spending money on a repair. We’re glad we could help you make the right decision with the refrigerator and get the dryer back in working order. We really appreciate your trust in us and your thoughtful review.
Appliance Repair or Maintenance
Janice A W.
Apr 19, 2026
•
Hired on Thumbtack
Tatterbay Repair quickly responded to my request and offered to come on Sunday at no extra charge. Marty and Said arrived at the time stated, assessed the situation and were able to do two of three repairs in short order. They anchored the kitchen faucet. Then disassembled the dishwasher door and found the screw inside and firmly reattached it. Cost for was reasonable
Brackets are needed to secure the dishwasher which have been ordered. They expect to return on Tuesday to install. Upon entering they put blue plastic booties over their shoes — quick and professional! I am very pleased.
Details: Dishwasher • Thermador • Residential
TATTYBAY REPAIR INC's reply
Thank you, Janice, for your detailed review. We’re happy to hear Marty and Said were able to help and take care of the repairs in a timely manner. It means a lot that you trusted our team 👍
Appliance Repair or Maintenance
Credentials
Background Check
Madi Tattybay
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $40 service call to come out, inspect the appliance, diagnose the issue, and provide an estimate. If you move forward with the repair, the $40 is applied toward the total cost, so you do not pay it separately. We believe in honest pricing, clear communication, and no hidden fees.
What is your typical process for working with a new customer?
First, we ask about the appliance problem and basic details such as the brand and model if available. Then we schedule a service visit, inspect the unit, diagnose the issue, and explain what needs to be repaired. After that, we provide an estimate and, if approved, we complete the repair and stand behind our work with a warranty.
What education and/or training do you have that relates to your work?
We have 10 years of hands-on experience in appliance repair, working on a wide range of household appliances and diagnosing many different issues. Our experience includes refrigerators, washers, dryers, dishwashers, ovens, stoves, and more. We focus on safe, accurate, and dependable repair work.