FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the diagnosis, equipment, parts, and scope of work. I provide clear pricing before starting approved repairs and focus on recommending only the work necessary to restore safe and reliable operation
- What is your typical process for working with a new customer?
I start by listening to the customer’s concerns and inspecting the HVAC system. I diagnose the root cause, explain my findings and repair options, provide pricing, and complete the approved work. Before leaving, I verify proper system operation
- What education and/or training do you have that relates to your work?
I have completed specialized HVAC training courses with Mitsubishi Electric, Daikin, and Fujitsu. I also have extensive hands-on experience with installation, diagnostics, service, and repair of residential and commercial HVAC systems