IT Consulting by Jimmy - Los Angeles

17 photos

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Read reviews that mention:

• issues・10

• computer・7

• wifi・4

• solved・3

• printer・2

• connectivity・2

• network・1

• router・1

• internet・1

• tech・1

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Richard F.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Had a WiFi extender issue. IT Consulting by Jimmy sent a tech who troubleshot the issue quickly and had it running properly. I highly recommend the service and would not hesitate to call again.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Molly R.

3 weeks ago

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Hired on Thumbtack

Hired on Thumbtack

Jimmy was responsive to my initial outreach within a few minutes, and he worked with our schedules outside of our normal business hours to accommodate our needs. He was professional and resolved the issues we were experiencing quickly. I highly recommend IT Consulting by Jimmy and will definitely be using their services again for future.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services

Julie W.

3 days ago

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Hired on Thumbtack

Hired on Thumbtack

Jimmy was a life saver! We were out of town and our home network failed. Jimmy worked around our house sitters schedule to come to the house, problem solve the hardware failure, bought new hardware, installed and configured it, reconfigured the existing hardware and all our smart devices so that everything was back up and running smoothly. Amazing job, couldn’t be happier! Highly recommend!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Richard F.

Apr 28, 2022

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Hired on Thumbtack

Hired on Thumbtack

I needed help connecting a wifi extender. IT Consulting by Jimmy troubleshot the issue and successfully connected the extender to a router. The service was fast, professional and responsive. I would not hesitate to call on Jimmy, should any IT issue arise in the future, and highly recommend his service.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

IT Consulting by Jimmy - Los Angeles's reply

Thank you so much for your review, we're looking forward to working with you again.

Network Support Services

Brandy D.

May 17, 2022

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Hired on Thumbtack

Hired on Thumbtack

I reached out about a video output issue with my desktop gaming pc. Jimmy was able to get someone out to me the day after I reached out, and he even offered to have someone late that night if I wanted. Bryan came to help and was very professional throughout the visit. He was skilled in diagnosing my issue and honest about what needed to be done. Price was fair. As a woman, I’m extra cautious about house calls, and I felt comfortable working with Bryan and with IT Consulting.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

IT Consulting by Jimmy - Los Angeles's reply

Hi Brandy, thank you for your review, it was a pleasure working with you. Let us know how the final steps went, we're rooting for you

Computer Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  My services are $100/hr and if I have to drive a long way I’ll add the corresponding fee to this. If we need to change your hardware, it will be billed separately.

• What is your typical process for working with a new customer?

  1. Actively listen to your issue or project; 2. Analyze the possible reasons for your issue or the scope of your project; 3. Figure out if some material is needed for the completion of your repair or project; 4. Get the work done if I am able to do it or refer you to the right professional or company that will solve your issue or bring your project to fruition 5. Verify that you are happy and satisfied with my services

• What education and/or training do you have that relates to your work?

  I have 13+ years of experience in IT and have been offering services professionally for over 3 years besides working full time in this field.