If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are a family owned plumbing company with over 10 years of experience. We treat our customers like family. We strive to provide quality service no matter the circumstances. We understand that at some moments, financial matters can arise and we will always make sure to keep in mind and provide the most appropriate assistance as well as top quality services
Overview
Serves Los Angeles, CA
Background checked
5 employees
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
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Kris N.
Feb 27, 2026
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From Google
Excellent experience. From getting my estimate to the work being done and completed. I am very pleased and happy with the service that I received, and well definitely use this company again. Everything was explained to me in full detail, tested, cleaned up afterwards, and provided me with courtesy service.
Plumbing Masters and Drain Specialist's reply
Hello Kris! We appreciate your time in leaving a review! We’re very glad that you are satisfied with our services!
Credentials
Background Check
Nicole Gonzalez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a simple $69 service call, and if you hire us for the job, that amount goes right back toward your final bill. Being a family‑owned business, we understand budgets and treat every customer with the same care we’d want for our own family. Quality work, fair pricing, no surprises.
What is your typical process for working with a new customer?
We make the process simple because we know you already have enough on your plate. Just tell us about your plumbing project by ***** or ****, and we’ll take it from there. We’ll schedule a day and time that works best for you.
Once your consultation is set, we’ll gather your address and preferred **************. You’ll receive a confirmation **** with your appointment details and your technician’s name. On the day of service, we’ll send another **** with their ETA so you’re never left guessing.
How did you get started doing this type of work?
I started in the plumbing industry right after graduating high school, searching for a career that would help me grow both professionally and personally. The moment I stepped into the plumbing world, I knew instantly that this was where I belonged. I spent years learning the trade and gaining experience while working for three different plumbing companies.
Eventually, my family and I made the decision to start our own plumbing business. It was one of the hardest — and best — decisions we’ve ever made. Building something from the ground up wasn’t easy, but it taught us the value of dedication, honesty, and treating people the right way.
That’s why we treat every customer like family. We know what it takes to earn trust, and we’re committed to providing the kind of service we would want for our own home: honest pricing, quality workmanship, and genuine care.
