FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and fair pricing. Costs can vary depending on the size, type of glass, and complexity of the project. We provide detailed estimates upfront with no hidden fees. We also do our best to offer competitive pricing and may provide discounts for larger projects or repeat customers.
- What is your typical process for working with a new customer?
We start with a consultation to understand the customer’s needs and vision. From there, we provide recommendations, take precise measurements, and offer a clear estimate. Once approved, we schedule the installation or repair at a convenient time and complete the job efficiently while maintaining high-quality standards.
- What education and/or training do you have that relates to your work?
With over 25 years of hands-on experience in the glass industry, our team has extensive training in glass installation, repair, and safety practices. We stay up to date with modern techniques and materials to ensure the best results for our customers.