FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Handyman Principal, we believe in clear, upfront pricing with no hidden fees. Here’s what you should know: ✅ Free estimates are available for most standard jobs 💰 Flat-rate pricing for common handyman services 📋 Detailed project proposals for larger or multi-trade jobs 🧾 Materials and labor are clearly itemized in every estimate 🧰 Trip charges or inspection fees may apply for diagnostic visits, but these are always disclosed upfront—and often credited toward the repair if approved 💸 Volume discounts may be available for property managers, realtors, or multi-unit projects 🕒 Minimum service charge may apply for small jobs under 1 hour 🏡 Special pricing available for recurring maintenance or preferred clients We’re committed to being fair, honest, and competitive with our rates while delivering high-quality workmanship you can trust.
- What is your typical process for working with a new customer?
At The Handyman Principal, we make it easy and stress-free to get started. Here’s what you can expect when you work with us: Initial Contact We start with a quick consultation—either by phone, message, or onsite—to understand your needs, timeline, and project goals. Site Visit & Estimate For most jobs, we’ll schedule a walkthrough to assess the scope of work. You’ll receive a detailed estimate outlining labor, materials, timelines, and any optional services. Approval & Scheduling Once you approve the scope of work, we’ll confirm scheduling and secure any necessary materials or permits in advance. Project Execution Our team shows up on time, ready to work. We maintain a clean job site and keep communication open throughout the process. Final Walkthrough & Follow-Up After completion, we’ll walk you through the finished work, address any final adjustments, and ensure your satisfaction. Ongoing Support We’re available for follow-up, future maintenance, and long-term service relationships. Our goal is to become your go-to partner for repairs and remodeling.
- What education and/or training do you have that relates to your work?
At The Handyman Principal, our skills are backed by years of hands-on experience, trade-specific training, and continuing education in the construction and property maintenance field. 🛠️ Over 25 years of practical experience in residential and commercial property repairs, remodeling, and project management 📚 Trained in plumbing, electrical, carpentry, painting, and general building codes 🏗️ Background in construction project supervision and vendor coordination for multi-unit properties and real estate clients ✅ Certified in OSHA safety standards and workplace compliance 🧾 Ongoing training in new tools, materials, and modern installation methods to stay current with industry standards 🧰 Our team brings a blend of technical expertise and customer-focused service, ensuring jobs are completed efficiently and correctly the first time While much of our training is field-based, we treat every project as an opportunity to apply expert-level craftsmanship with professionalism and care.