FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the space, the scope of work, and the frequency of cleaning. We offer discounts for regular clients and promotions for new customers. All services are transparent—no hidden fees. Additional tasks, such as window washing or deep cleaning, may require extra payment. Payment terms are flexible, with various payment methods available. Also we work around your schedule for convenience. We prioritize your satisfaction, offering quality cleaning services at competitive prices.
- What is your typical process for working with a new customer?
We believe that working with new clients is not just about providing services, but an opportunity to lay the foundation for long-term relationships built on trust and high-quality work. The first stage of cooperation begins with a detailed discussion of your needs. We carefully listen to your requests to understand the level of service you require. Based on this information, we will offer an optimal cleaning plan that considers all the specific features of your space. Before starting work, we provide a clear and transparent estimate so that you know exactly what you are paying for and can be confident that there will be no hidden fees. Our prices are competitive, and we often offer discounts and promotions for new clients. After the first cleaning, we will definitely reach out to you for feedback. We value your opinion and are ready to make any necessary adjustments to ensure your complete satisfaction with our services. Our staff are professionals who always work responsibly and with respect for your property. We are confident that after your first experience with us, you will want to continue using our services on a regular basis. By choosing us, you are choosing a reliable partner who is always ready to ensure cleanliness and comfort in your home or office. We strive to exceed your expectations and become your regular assistant in creating a cozy and orderly environment.
- What education and/or training do you have that relates to your work?
We approach our work responsibly. That's why all our employees are trained in basic cleaning techniques, which include proper cleaning of different types of surfaces such as wood, tiles, glass and fabrics. Specialists also learn to work with various cleaning equipment, such as vacuum cleaners, floor scrubbers, steam cleaners and other professional equipment.