FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are JECED SERVICES CLEANING , our pricing is tailored to meet the specific needs of each client. We provide transparent and competitive rates based on the size of the property, the type of cleaning required, and the level of detail needed. Whether it’s a one-time deep clean, regular residential cleaning, or vacation rental property cleaning, we ensure that our prices reflect the quality and thoroughness of our work. We are happy to provide a free estimate after discussing your requirements, and there are no hidden fees. Our goal is to deliver exceptional value for your investment while ensuring your space is impeccably clean and inviting.
- What is your typical process for working with a new customer?
We strive to make working with us simple and seamless. Here’s our typical process for new customers: 1. Consultation and Quote: We begin by discussing your specific cleaning needs, including the size of your space, the type of cleaning required, and any special requests. Based on this information, we provide a clear and competitive quote tailored to your needs, ensuring full transparency. 2. Scheduling: Once the details are confirmed, we’ll schedule the cleaning at a time that is convenient for you. We are flexible and strive to accommodate your preferred timeline. 3. The Cleaning Process: On the day of service, our professional team arrives on time, fully equipped with high-quality cleaning supplies. We perform a thorough cleaning, paying close attention to every detail, and ensuring your satisfaction. 4. Inspection and Final Touches: After completing the cleaning, we conduct a second check to ensure everything is spotless. For vacation rentals, we also sanitize the space and add a finishing touch with an air freshener for a welcoming atmosphere. 5. Feedback and Follow-Up: After the service, we encourage feedback to ensure we’ve met or exceeded your expectations. For ongoing clients, we establish a regular cleaning schedule tailored to their needs. We’re committed to delivering exceptional service every step of the way!
- What education and/or training do you have that relates to your work?
Our team is highly trained and experienced in delivering top-quality cleaning services. Here’s what sets us apart: 1. Professional Training: Our crew undergoes comprehensive training in residential and vacation rental cleaning techniques, ensuring we meet the highest standards of cleanliness and hygiene. This includes specialized training in deep cleaning, stain removal, and proper handling of various surfaces and materials. 2. Health and Safety Knowledge: We are well-versed in health and safety protocols, including the correct use of cleaning products, disinfectants, and equipment to maintain a safe and healthy environment for our clients. 3. Hands-On Experience: With years of hands-on experience in residential and vacation rental cleaning, we’ve developed a keen eye for detail and an efficient workflow to ensure every cleaning task is completed to perfection. 4. Customer Service Expertise: Beyond technical skills, we’ve honed our communication and customer service abilities to ensure a positive experience for all our clients. We prioritize understanding your unique needs and delivering results that exceed expectations. We continually update our knowledge to stay current with the latest cleaning methods and products, ensuring we provide the best possible service to our clients.