FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
GBA moving services charge per hour for a local moves. The time start when the movers arrive to the pick-up address. Double drive time will apply, example: if your destinations is 15 minutes away from the pick-up address double drive will be 30 minutes. Moving companies are required to charge double drive time. Is the law of the State of California. The insurance is already included with the hourly rates, there is no extra charge for insurance.
- What is your typical process for working with a new customer?
GBA always try to provide all information to the customer, no matter how long it will takes to share the information. GBA priority is to share a understandable conversation to their clients.
- What education and/or training do you have that relates to your work?
Company's workers have six years of experience on moving. Whenever a new worker is added to the company, basically GBA Moving Services gives him one week of training before GBA hire him.