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Robin is the dog walker everyone dreamed of having. Most importantly beyond the simple walk, she cares. Each day, Robin goes above and beyond with documenting walks with photos and updates – which is extremely helpful for working professionals who spend most of their day in the office and want to know the babies at home are not only safe, but happy. Outside of her amazing responsiveness during walks, Robin is our first call for any questions regarding the puppies behavior trends – she has easily become their family. It is important for us to have someone we can trust, so it’s been great to have her over the last several months. Not to mention, when our puppies ran away, she was the first to continuously check in and aid with resources to track them back down. Recommend is an understatement!Apr 29, 2018VerifiedOver and Out Petsitting's reply
😄😄😄😄😄 Thank you, Kyle! I love your doggies. 😁🌈🐾
Hire this girl! Robin is amazing and you can tell she truly loves animals. She used to walk our 15 year old Golden Retriever. Violet loved her! Robin does take the best pictures and since we recently had to say goodbye to Violet, we cherish them. Robin currently walks our rescue puppy, Walter. He adores her! She walks him, spends time playing with him and tiring him out, and even patiently trains him. Her hard work has really helped us. He sits at all doors and street corners. He also sits and waits before he runs out of his crate. Robin continues to take great photos of Walter and texts us daily updates about his behavior and how his walk went. We are so lucky to have found a trustworthy and caring dog walker. We really appreciate her hard work and care for our dogs.Feb 25, 2017VerifiedOver and Out Petsitting's reply
Thank Thank you, Allison! Walter is incredibly sweet and has no fear of other dogs! He’s so good with everyone.
I dont know what wed do without Robin! My dog is very timid around other people so I was nervous about hiring someone to walk her, but Robin was very patient and went out of her way to spend extra time with Ellie to create a bond between them and now Ellie loves her!! I love how thorough she is too. She texts me updates of the walk including photos which brings us such peace of mind. She is very flexible with her schedule (we work nights) and we pay through Venmo which is super convenient. She really, really cares about her clients and thats so hard to find these days!!Jan 17, 2019Review from GoogleOver and Out Petsitting's reply
Thank you, Chloe! 😊😊😊 😁🌈🐾 Robin
After interviewing Robin, I called and cancelled the rest of my interviews for a dog walker. Handing a relative stranger a key to your house and entrusting them with your fur babies can be a very scary thing, but my fears were immediately put to rest after our initial interview. Robin is professional, trustworthy, and so great with animals! My dogs love her and I love knowing that they are safe, loved, and well taken care of. Robin is also a talented photographer and sends photos during every walk which has become a highlight of my day. I would very highly recommend Over and Out pet sitting and dog walking to anyone who is looking for exceptional care for their fur babies!Jan 17, 2019Review from GoogleOver and Out Petsitting's reply
🥰 Thank you, Kaitlin. I love P & A! 😁🌈🐾 Robin
Robin is my 6-or-so-year-old, 13lb Havanese’s “babysitter”. Her in-take process is professional and super thorough. During our first meeting, she took a good amount of time chatting with me about expectations, and getting to know my dog’s routine. She is clear about her pricing. She even took a walk with us after our chat to observe my pup and me in action. Robin goes beyond just walking my doggie. If need be, she will fill a water and/or kibble bowl during a visit, run to the store for anything that may be needed, or leave on a light if I’m working late. Robin has accommodated last minute walk requests and will be staying with Pixie in my home during my upcoming trip. It takes me a bit to trust folks, but Robin has earned our trust and respect. My fur baby loves her and I know she is in good hands with Robin.Aug 18, 2019VerifiedOver and Out Petsitting's reply
Evie, Thank you! 😁🌈🐾🙏🏻🙏🏻🙏🏻🙏🏻 I will continue to provide you and Pixie too service!
- What should the customer know about your pricing (e.g., discounts, fees)?WEEKLY CLIENT DISCOUNTS: Weekly M-F 30 minute bookings get 10% off. Weekly M-F 60 min bookings get 10% off. Clients, who book 30 or 60 minute visits, 2X a day M-F, get a 10% discount. My fees are for 2 dogs or 2 cats. If you have a 2 dogs and 1 cat and they're trouble free, I may still give you the base rate. MY DAY-TIME DOGWALKING/PETSITTING RATES: $16 for 15 minutes (a pee break) $21 for 30 minutes. $28 for 45 minutes $35 for 60 minutes. A SINGLE OVERNIGHT $75 is 10 hours overnight and 3 walks. VACATION OVERNIGHT PETSITTING Your home becomes my home base. This means I spend more hours looking after your pet than you could afford to pay. Includes a 12 hr Overnight (3 walks) rate....$70! The rest of the day is just $21 because I may have other dogs to walk. *Vacations that are a week or longer get a 10% discount. So let's say I'm away for 4 hours dogwalking other client's dogs, I'm still petsitting your dogs for 20 hours and that works out to $4.55/hr. It's a great deal. Your place is looked after, your pets get the best personal care and playtime, and you get frequent updates of photos, videos of your pet(s). Most of my clients hire me for vacation petsitting. I sleepover at their house or apartment. I bring my own food and I look after their pets. The pets get a lot of attention because I sit where they sit and I pet them for hours, while I watch TV. I play with them. I walk them. I brush them. I give them treats. They sleep in the bed with me if they're used to sleeping in the bed with my client. MAJOR HOLIDAYS are $10/day. Only CHRISTMAS WEEK, THANKSGIVING WEEK and NEW YEAR'S WEEK are an extra $10/day. MY CLIENT GETS A LOT MORE PETCARE than from other petsitting services.
- What is your typical process for working with a new customer?I set up a free one hour consultation. I have to meet the dog or cat and the pet owner to learn the pet's routine and habits. I have to see it in person, so I can ask a thorough list of questions. It also gives me an opportunity to see the dog on a walk and to learn if he has any triggers and how the owner corrects or plays the dog. It also gives me some very valuable time with the dog or cat and that allows the pet to trust me and relax in my presence. Back in June, I had a client, who said his cat was very shy and was only friendly with him. Well, in the consult, I asked him to just keep chatting with me after I got through all my questions. In a few minutes, his cat came out and rubbed against him and then came to sniff me and eventually rub against me too! Getting to know the clients and their pets in the free consult is the most important aspect of my job. Sometimes the free consult also reveals we're just not a good fit. It happens. In two instances, I had to turn down the client's work. In both cases, the family dog was too aggressive. I went back to one client three times, for three free consultations, because he assured me that his dog was trained and just needed to get to know me. Three visits later and the dog was the same--he barked at me from the moment I entered. I told them I was very sorry, but I couldn't take the job. They were nice people, but I could not overnight petsit for them. It happens.
- What education and/or training do you have that relates to your work?I've been petsitting since I was in high school. I've been certified for pet first aid, but luckily I've never had to use it.