FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is clear and straightforward. Most standard shoots start at $170 and include professionally edited photos with next-day delivery. We also offer a range of add-ons — including drone photography, walkthrough videos, floor plans, 3D virtual tours, and virtual staging — all at competitive rates. We operate with a satisfaction guarantee: if you’re not happy with the results, there’s no charge. For returning clients or multi-property bookings, we’re happy to offer discounted rates or custom packages. Just let us know what you’re looking for, and we’ll tailor the shoot to fit your goals and budget.
- What is your typical process for working with a new customer?
We aim to make the process smooth and stress-free. Once a new customer reaches out, we start by learning about the property and any specific goals for the shoot — whether it’s photos only or additional services like drone shots, video, or virtual staging. From there, we schedule a shoot time that works best for you. On the day of the shoot, we handle everything efficiently and with attention to detail — usually within 1 to 1.5 hours, depending on the size of the property. Edited photos are typically delivered the next day via a private online gallery, along with any additional media files. If any edits are needed, we’re happy to make adjustments quickly. Our communication is fast, our turnaround is reliable, and we always aim to deliver results that exceed expectations.
- What education and/or training do you have that relates to your work?
Our team has over 9 years of hands-on experience in real estate and architectural photography. While our backgrounds are rooted in visual arts and media production, the most valuable training has come from working closely with top real estate agents, developers, designers, and hospitality brands. We’ve refined our process through hundreds of shoots — mastering composition, lighting, HDR techniques, drone operation, and post-production workflows tailored specifically for real estate marketing. We're also continuously updating our skills to include emerging tools like 3D virtual tours and virtual staging to stay ahead of industry trends. Experience, consistency, and attention to detail are what drive our results.