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Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
I thought my computer was not savable...twice! And both times, Ruben worked miracles & got me up & running better than before!Sep 19, 2019
Jackie Orellana O.
Ruben has always been quick and done a great job. I trust him tremendously with my computer and always consult with him when it comes to any upkeep.Oct 7, 2019
The best experience I have had with computer fixes. Saved my life and work time. 2007 Mac Book Pro runs like a brand new computer. I was so happy with everything. Brilliant work. Gavin Wood Countdown Motion Pictures.Sep 20, 2019
It is not often that I give 5 star reviews, but when they are deserved and earned I'm happy to let people know. Musicman Engineering, and it's owner Ruben Garcia, is a total pro company with integrity and professionalism. Ruben specializes in tech support for both home and recording studio needs. From computer setups or questions, internet issues, music software installations and more... I highly recommend this company. www.terrywollman.comSep 19, 2019
Ruben is a wizard! He was recommended to us by a professional in the software industry and we are eternally grateful to him because he was able to 1) get my old computer up and running, 2)sync all my devices, and 3) somehow revive my 10-year-old first generation iPod! That means the world to me because I lost my entire music collection in a fire . He also came to my rescue when I was in a panic when it appeared that I had been hacked and he literally dropped everything and stepped me through what I needed to do to change all my passwords and put my mind at ease. Ruben is trustworthy, patient, warm and friendly and super professional. He is always learning and curious about all the new advances in IT methods and securities. He has a deep understanding of all things IT related, and more than qualified to meet everyday tech needs as well as professional ones. I highly recommend him for all your IT needs whether it’s for your pro studio or you just need to get your laptop act together LOL ! Thanks Ruben and I look forward to working with you again.Oct 4, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?Hourly Rate is 30$ per hour with a 2 hour minimum if work is done on site and require the 2 hour minimum up front as a security deposit to schedule repair. The first 2 hours are paid and if any further works is conducted the clock will start after the first 2 hours. Drop offs are a fixed prices and 50% down is needed upfront to schedule drop off, secondly the last 50% must be paid after the completion of work. Please allow 2-3 day turn around time. Disclaimer: If parts are ordered repairs can be delayed longer depending on shipping and availability of parts.
- What is your typical process for working with a new customer?Communication is established and all issues regarding a client's system are discussed in detail, to consult the client on the best course of action to take in regards to their budget, priority for repair, etc.
- What education and/or training do you have that relates to your work?SCTE Broadband Premises Installer HD BASE T Expert Installer Audinate Dante Audio over IP Level 1 and Level 2 Certified SoundGrid 101 and 201 Certified Solid State Logic L-500 Certified