FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have flat rate base pricing for all of our service plans. You can customize your packages if you would like to. You can even purchase the equipment and chemical’s directly from us.
- What is your typical process for working with a new customer?
We try to gather all of the exact information up front before we even book an appointment so we can properly send estimates or quotes. We will then explain exactly what we will do when we arrive for the appointment so we are all on the same page. You can ask our technicians any questions you would like while they are there. If it’s something they don’t know they will call our office and speak with a senior technician or we will send a senior technician on over.
- What education and/or training do you have that relates to your work?
We are licensed, trained, manufacture trained and certified for all water chemistry, chemicals, equipment, repairs and upgrades.