FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer 20% OFF for first-time clients and always provide upfront estimates with no hidden fees. Our minimum service call is $100.
- What is your typical process for working with a new customer?
We start with a free consultation. After understanding your needs, we provide a clear estimate and schedule a convenient appointment. On the service day, our team arrives on time, uses eco-friendly products, and completes the job quickly while ensuring premium results.
- What education and/or training do you have that relates to your work?
Our team is trained in professional upholstery and carpet cleaning methods, including advanced stain and odor removal techniques. We use commercial, eco-friendly equipment designed for safe use around kids, pets, and delicate fabrics.