American Heritage Environmental LLC

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Water issues

Responds in about 1 hour

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Introduction

Our experts have about 20 years of experience in the restoration business. We would like to provide fast and efficient services. We Offer Expert Remediation for Residential & Commercial Properties. Assisting with Water, Fire, Drainage and Mold Damage, Waterproofing (decks, balconies, foundation), weatherproofing, crime scene cleanup, un-attended death. Ensuring Minimal Downtime.

Overview

Hired 2 times

Serves Los Angeles, CA

Background checked

9 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

12 reviews

5

92%

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8%

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This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

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Joel S.

Apr 24, 2025

For all issues related to mold, mushrooms, water intrusion and more, these guys, Jaime and Antonio and their crew, are extraordinary. Initially we had a mold and Poria Mushroom problem in our Laundry Room. Poria Mushrooms are extremely destructive to the wood frames of houses. It is very difficult and time consuming to find their source and get rid of them. Very, very few companies know how to deal with Poria Mushroom issues or want to be bothered with taking the extensive time necessary to do so. Jaime and Antonio, who kind of have the mindset of detectives or scientists, tracked the Poria to the yard next door, and removed every trace of it leading from underground in that yard all the way through multiple planters and under concrete stairs into the laundry room, and then remediated for the Poria as well as the regular mold inside the walls, rebuilt a portion of the foundation that had to be removed in order to remediate properly, and sealed the entire exterior side wall and entryway to prevent any further water intrusion that might lead to a recurrence of the problem. Then several months later, in an entirely different part of our house, we discovered more Poria mushrooms and serious water intrusion into a downstairs closet. They both tracked the source of the Poria and remediated for it and regular mold once again, and sealed the entire front wall of our house, meticulously discovering every nook and cranny for possible future water intrusion along the way. American Heritage is one of the few companies that deals with both mold remediation AND the water intrusion issues that might cause mold or other related water problems. They are a full service operation in this regard. Recently we had them back out after an unusually strong and driving rain caused some water intrusion around our old, wooden, antique windows. These windows can't be insulated from rain in the usual way cause then they wouldn't close. But they came up with an ingenious solution using a newer technique that allowed them to seal from OUTSIDE the windows rather than AROUND the window, which points out another one of their strengths -- they are always on top of the newest technology and materials. And while they were here, they re-tested their prior sealing work and touched it all up under warranty. Antonio and Jaime are just extremely knowledgeable and experienced with all this kind of stuff. They are reliable, thorough, friendly, smart perfectionists and just basically good guys. We couldn't be happier with their work and we will always use them for all water intrusion, flooding and mold related issues.

Past Customer

Feb 4, 2023

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From Google

Antonio and Jamie are the best! They serviced my home due to a water leak (rain coming in from my roof) and went over and beyond to get it done quickly. I felt safe with them being in my home and was able to continue on my daily work, etc. which is very important for a home owner! I would work with this team again and I hope that this review helps someone else choose them for the job. They are kind, respectful, professional, and they provided high quality work so it's like my leak and water damage to my home never happened!

Joe D.

4 weeks ago

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Hired on Thumbtack

Not helpful

Details: Structural repair to an existing structure • Remodel • Load bearing wall and/or beam specifications • Specification for foundation • Inspection of existing structure, repairs, or new construction • Residential

Structural Engineering Services

Josh G.

Apr 20, 2025

Very helpful and knowledgeable!

Credentials

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Antonio Pastrano

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide discounts to Military members and their families, elderly discounts. We also provide discounts on materials. We only charge for what we know is going to take to perform the repairs and correct the issues, making sure the customer will not go through the same problem on the same areas. We wanted to have piece of mind and confidence that they paid a certified professional to perform the necessary repairs.
What is your typical process for working with a new customer?
We get the clients info, so when we arrive at their project(s), their information is already in our database to speed up the process. We inspect the project(s), provide the clients with as much information as possible (provide them with links, and typed information, product and process details) provide them with an estimate and do follow ups On their estimate. Even if we don’t get the job, they still reach out to us for information in case they have questions regarding the repairs being performed by other companies.
What education and/or training do you have that relates to your work?
We are IICRC certified in water damage, mold remediation, certified By the State of California Health Department and fully certified on the trades that we specialize on.

American Heritage Environmental LLC

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