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Cool Service

$75/on-site estimate

(waived if hired)


Water treatment type

It’s free, with no obligation to book


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If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
Hi, we're three brothers who have plumbing and construction small businesses and big experience. We do residential plumbing, repiping, fixtures replacement, drain cleaning, and construction works. Plumbing is easy! Just contact us.
Overview

Hired 98 times

Serves Los Gatos, CA

Background checked

2 employees

4 years in business

Business hours

Sun10:00 am - 5:00 pmMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Services offered
Water treatment type
Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

58 reviews

5

95%

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5%

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Read reviews that mention:


pro avatar
Krishna S.

Jul 13, 2024

Hired on Thumbtack

We were most pleased with the services that Cool Service provided. We had them come out to replace our difficult-to-remove cast-iron porcelain-enameled kitchen sink. They also installed a new Moen pre-rinse faucet. They removed our old kitchen sink plumbing that included a RO water filter system. They installed a new whole house water filter system in our garage, plus they replaced the outside main water shut-off valve and pressure reducing valve (which had high levels of corrosion/rusting) and installed a new hose bibb. Lastly they did maintenance on our gas water heater by flushing out the old sediment build-up. Sergei and Serg from Cool Service were awesome to deal with for the whole day they were at the house. They worked efficiently yet took their time to plan out what would work best for our particular needs. English is their second language, so they might appear as more reserved and quiet all around, but don't mistake that as a lack of confidence or an uncertainty or inability to do the jobs they are given. They were stellar and exceeded our expectations. We were thrilled with the work they did. Their prices for all the services listed above were most reasonable. I had other plumbers try to upsell me on things I didn't need. But Sergei from Cool Service was quick to tell me what we didn't need. We definitely didn't need a new garbage disposal or a new water heater. And despite other plumbing companies telling us how impossible it would be to remove our old sink to install a new one, Cool Service was up to the task and executed it all without a hitch. For the whole house filter system, I asked if they could install it in the garage rather than outside at the location of the main water plumbing, even though it would be more convenient for them to install it there to save on time and money, especially with the extra 20+ feet of copper piping needed to go to and from a new water filter inside the garage. But they absolutely went the extra mile, PLUS they made sure that this extended length of piping was NOT running along the outside edge of the house and therefore exposed to the elements, like the old piping had been. Sergei and Serg ran the piping inside the garage, underneath the huge storage cabinets. I was scratching my head how they even did that! They also installed a bypass conduit around the whole house water filter (so I don't have to turn off the water to the house when changing out filters). They also set up, in series, the sediment pre-filter housing unit with its own bypass valve and auto-flush and backwash features. Extremely neat and tidy, and well done! They used 1" pipe fittings so that the water pressure is best maintained. They were able to remove and recycle our old commercial grade Rayne water filter tank (quite heavy and huge) as part of their services too. And they showed me how to adjust the water pressure on the PRV (pressure reducing valve) outside. When it came to replacing the sink, Cool Service enlisted their most expert plumbers to do the job. Other plumbing companies did not want to touch it, since our old cast iron white porcelain-enameled sink was inlaid to the surrounding granite tile countertop. Since our granite countertop is tiled, and not a slab, the sink was grouted in at the same level as the tiled countertop. My biggest worry was that the tiles would break during the kitchen sink install. We did not want to be stuck replacing our countertops. But the guys took their time, carefully chiseled away and sawed through, until they finally got the old heavy grouted-in sink removed. Granite tiles remained intact. Our new sink (a top mount Ruvati 33" workstation, 16 gauge T-304 grade stainless steel sink) looks amazing with our new chrome Moen faucet, serving as a cool focal point for the kitchen now. Gives a nice updated look, for sure, without need for a whole kitchen remodel for now. They cleaned up so well after themselves and recycled everything including the big boxes and old parts. We will definitely be calling them back for future jobs. Highly recommend!

Details: Other gas line installation • As recommended by professional • Stove or oven • No, I will need the professional to provide the materials • House

Cool Service's reply
We're thrilled that you were pleased with our services. Sergei and Serg enjoyed working with you and appreciate your kind words. Your review will definitely help not only us but also hundreds of other residents. Your feedback is priceless! 😊🙌
Gas Line Installation
pro avatar
Paul D.

Jun 25, 2024

Hired on Thumbtack

Very responsive, made very quick work of it. Replaced a leaky kitchen faucet. We couldn't be more pleased with the whole process.

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A few weeks ago

Cool Service's reply
Thank you for your kind words! 😊 We're glad to hear you're pleased with our service!
Sink or Faucet Repair
pro avatar
Erica C.

Jun 5, 2024

Hired on Thumbtack

Our kitchen faucet broke and started leaking and Cool Service came out within an hour to do the replacement job. Excellent customer service and they were the best priced company. I will be using them again. I highly recommend Cool Service !!

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago

Cool Service's reply
Thank you for your kind words! We're glad we could help quickly. Looking forward to assisting you again. Your recommendation means a lot! 🌟😊
Sink or Faucet Repair
pro avatar
Shani S.

Jun 2, 2024

Hired on Thumbtack

AMAZING!!! Just had a window AC installed, he went far above my expectations. I am so happy with his work. Sure knew what he was doing, lots of experience and cost was reasonable and well worth it. Thank you!!

Details: Less than 2 hours (Simple tasks) • Installation • Bedroom • Appliances • Home

Cool Service's reply
Thank you for your amazing review! 🌟 We're delighted to hear you had a great experience and are satisfied with the installation. If you need anything else, feel free to reach out! 😊
Handyman
pro avatar
Unmesh P.

May 23, 2024

Hired on Thumbtack

Good experience overall. They came and gave me a free diagnosis and estimate. Replaced my water heater. Work was quick organized and good.

Details: Repair • Leaks • No hot water • Gas tank • Closet • Condo/Apartment

Cool Service's reply
Unmesh, your kind words mean a lot to us! We're happy to hear that you were satisfied with our services
Water Heater Repair or Maintenance
Credentials
Background Check

Sergei Sulimov

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