Cool Service

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Introduction

Hi, we're three brothers who have plumbing and construction small businesses and big experience. We do residential plumbing, repiping, fixtures replacement, drain cleaning, and construction works. Plumbing is easy! Just contact us.

Overview

Hired 98 times

Background checked

2 employees

3 years in business

Business hours

Sun10:00 am - 5:00 pmMon9:00 am - 7:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

58 reviews

5

95%

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5%

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Read reviews that mention:

Krishna S.

Jul 13, 2024

·

Hired on Thumbtack

We were most pleased with the services that Cool Service provided. We had them come out to replace our difficult-to-remove cast-iron porcelain-enameled kitchen sink. They also installed a new Moen pre-rinse faucet. They removed our old kitchen sink plumbing that included a RO water filter system. They installed a new whole house water filter system in our garage, plus they replaced the outside main water shut-off valve and pressure reducing valve (which had high levels of corrosion/rusting) and installed a new hose bibb. Lastly they did maintenance on our gas water heater by flushing out the old sediment build-up. Sergei and Serg from Cool Service were awesome to deal with for the whole day they were at the house. They worked efficiently yet took their time to plan out what would work best for our particular needs. English is their second language, so they might appear as more reserved and quiet all around, but don't mistake that as a lack of confidence or an uncertainty or inability to do the jobs they are given. They were stellar and exceeded our expectations. We were thrilled with the work they did. Their prices for all the services listed above were most reasonable. I had other plumbers try to upsell me on things I didn't need. But Sergei from Cool Service was quick to tell me what we didn't need. We definitely didn't need a new garbage disposal or a new water heater. And despite other plumbing companies telling us how impossible it would be to remove our old sink to install a new one, Cool Service was up to the task and executed it all without a hitch. For the whole house filter system, I asked if they could install it in the garage rather than outside at the location of the main water plumbing, even though it would be more convenient for them to install it there to save on time and money, especially with the extra 20+ feet of copper piping needed to go to and from a new water filter inside the garage. But they absolutely went the extra mile, PLUS they made sure that this extended length of piping was NOT running along the outside edge of the house and therefore exposed to the elements, like the old piping had been. Sergei and Serg ran the piping inside the garage, underneath the huge storage cabinets. I was scratching my head how they even did that! They also installed a bypass conduit around the whole house water filter (so I don't have to turn off the water to the house when changing out filters). They also set up, in series, the sediment pre-filter housing unit with its own bypass valve and auto-flush and backwash features. Extremely neat and tidy, and well done! They used 1" pipe fittings so that the water pressure is best maintained. They were able to remove and recycle our old commercial grade Rayne water filter tank (quite heavy and huge) as part of their services too. And they showed me how to adjust the water pressure on the PRV (pressure reducing valve) outside. When it came to replacing the sink, Cool Service enlisted their most expert plumbers to do the job. Other plumbing companies did not want to touch it, since our old cast iron white porcelain-enameled sink was inlaid to the surrounding granite tile countertop. Since our granite countertop is tiled, and not a slab, the sink was grouted in at the same level as the tiled countertop. My biggest worry was that the tiles would break during the kitchen sink install. We did not want to be stuck replacing our countertops. But the guys took their time, carefully chiseled away and sawed through, until they finally got the old heavy grouted-in sink removed. Granite tiles remained intact. Our new sink (a top mount Ruvati 33" workstation, 16 gauge T-304 grade stainless steel sink) looks amazing with our new chrome Moen faucet, serving as a cool focal point for the kitchen now. Gives a nice updated look, for sure, without need for a whole kitchen remodel for now. They cleaned up so well after themselves and recycled everything including the big boxes and old parts. We will definitely be calling them back for future jobs. Highly recommend!

Details: Other gas line installation • As recommended by professional • Stove or oven • No, I will need the professional to provide the materials • House

Cool Service's reply

Gas Line Installation

Mayank S.

Apr 24, 2024

·

Hired on Thumbtack

Found Sergei (Cool Service) through the Thumbtack app. Had an emergency water leak inside my Master Bathroom (2nd floor) Made an Thumbtack appt on the same day, and Alex, brother called in right away to dispatch Sergei in the late afternoon. Sergei showed up. He quickly looked at the water flooded Master Bath sink faucet and diagnosed the problem of hot supply hose line being worn out. Also, the center faucet is completely loosened from underneath the sink base. Sergei like a real HERO, A SUPERMAN for me, hop on to the Cool Service van, stop by at Homedepot, purchased the 2 new supply lines (both for hot and cold), returned within 20 minutes and in next 30 minutes, he was done replacing both the brand new supply lines, tighten up the middle Faucet and side 2 knobs (hot and cold one) and Wallah, the emergency and urgent problem solved. This was an incredible and outstanding job by Sergei to show up in the 11th hour notice, ran to Homedepot, and replaced the material to get the life back to normal, Ah ha... It was a Happy contented brushing that night. The sink looked different for sure. What an excellent Plumbing JOB well done by Sergei, full marks 100 /100, Absolutely Flawless and impeccable job!! I immediately made another appt with Sergei for today big job of Whole House Hydro Jetting or Sewer Jetting (search online and watch videos, u folks will understand) followed by the Gas Water Heater Corrections including installation of bonding straps between the hot and cold water supply lines, water heater drain pipe installation to let it go out of the sideyard garage as per the code, drain hose or residual sediments and Calcium build up from the past 10 years and the entire deep cleaning of water heater bottom tank. Sergei already installed as of thy now the brand new Aluminum Pan underneath the water heater as per the city safety code. Sergei is done as of now with both the challenging and complicated tasks of gas water heater deep cleaning and residual drain hose, the calcium build up. Now, Sergei is performing the other task of water heater bonding strap installation. He already replaced the gas pressure safety relief valve but found that one of the latch is missing, so now my Super HERO ran to Homedepot. Truly blessed to come across and met the Cool Service team (Alex, Sergei) and they are strongly recommended for any homeowner, residential plumbing services, water heater, Hydro Jet, Gas lines Cleaning, repair, installation, toilet, faucets, sump pumps, storm drain, water filters, water softeners. I can tell with my chin up and proudly with full confidence that I just found the cool superheroes of plumbing and all other above-mentioned services. Sergei is my plumbing doctor and a real hero, a life savoir, can not say enough. Sergei really knows what he's doing and talking. Extremely and technically very knowledgeable, humble, polite, and very soft spoken. A true Gem of Jewel. It's hard to find unique and rare diamonds like Sergei! Sergei is extremely valuable, brings the solution on the table, is very thoughtful, insightful, intelligent, and fast in executing the task

Details: Existing plumbing problem

Cool Service's reply

Hi Mayank! Your great article deserves a place in the top comments on all websites) You have done a lot of work that can be compared with plumbing in volume and complexity.💪 Thank you very much for this.🙏

Plumbing Inspection

Paul D.

Jun 25, 2024

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Hired on Thumbtack

Very responsive, made very quick work of it. Replaced a leaky kitchen faucet. We couldn't be more pleased with the whole process.

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A few weeks ago

Cool Service's reply

Thank you for your kind words! 😊 We're glad to hear you're pleased with our service!

Sink or Faucet Repair

Heather I.

Jun 18, 2024

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Hired on Thumbtack

Details: Replace an existing toilet • 1 toilet

Cool Service's reply

Toilet Installation or Replacement

Erica C.

Jun 5, 2024

·

Hired on Thumbtack

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago

Cool Service's reply

Sink or Faucet Repair

Credentials

Background Check

Sergei Sulimov

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Not every project is same so we carefully estimate the scope of work and provide detailed breakdown of the job to our clients. No hidden fees. We offer competitive pricing and pride ourselves in doing quality work.
What education and/or training do you have that relates to your work?
We have over 30 years combined experience in residential and commercial construction and remodel. We continue to learn each day and believe in power of education by attending classes and conferences in job related fields.
How did you get started doing this type of work?
Starting our plumbing business in the Bay Area was a collaborative effort between three cousins: Alex, Serge and Bolt. Growing up in families with strong plumbing backgrounds, we each gained valuable hands-on experience early on. We decided to team up to combine our expertise and passion for the trade. We began with small residential jobs, quickly building a reputation for quality and reliability. As our business grew, we expanded into larger commercial projects. Our partnership as cousins has been key to our success, allowing us to offer a wide range of plumbing services to both residential and commercial clients throughout the Bay Area.

Cool Service

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