FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Lesson Package Refund Policy All lesson package purchases are nonrefundable, except when a student is unable to play due to injury. Injury-related refunds apply only to unused sessions; medical documentation may be requested. Refunds are not provided for scheduling conflicts, changes in availability, loss of interest, or a decision to take a break from tennis. Please confirm your availability and commitment before purchasing a package.
- What is your typical process for working with a new customer?
I always start with asking the students what they would like to work on and depending on their answer I fulfill the initial request and from there I branch out to all aspects of the game.
- What education and/or training do you have that relates to your work?
I attended the Military College and that helped me a lot to know how to lead and help others