Your Critter Companions

Milpitas, CA

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About this pro

How does your service stand out?

We are a small family of professional pet sitters, who are also pet owners so we understand the mindset of a pet owner completed! We work closely with each owner to ensure the routine we follow is what the pet is already used to, so pets view us as an extension of their family!

What do you enjoy about the work you do?

We love the interaction with owners and pets! Our greatest joy is experiencing the joy from the pets we care for, and seeing the look of happiness on the owner faces when they realize how happy their pets are!

Location

Milpitas, CA 95036

Years in business

26

Number of employees

45

Times hired on Thumbtack

27

Reviews

17 Reviews
  • Gwen B. Jul 23, 2016
    Cat Sitting
    Verified Review
    reliable service, good communication, cats were well taken care of on our return.
  • Todd D. May 4, 2016
    Cat Sitting
    Verified Review
  • Walker M. Apr 23, 2016
    Dog Sitting
    Verified Review
    Kelly from Critter Companions took care of 4 dogs for us and did a fabulous job. The dogs were happy and healthy when we returned and the house was neat and clean. We can definitely recommend this company and Kelly for your pet care.
  • Gwen B. Jul 23, 2016
    Cat Sitting
    Verified Review
    reliable service, good communication, cats were well taken care of on our return.
  • Todd D. May 4, 2016
    Cat Sitting
    Verified Review
  • Walker M. Apr 23, 2016
    Dog Sitting
    Verified Review
    Kelly from Critter Companions took care of 4 dogs for us and did a fabulous job. The dogs were happy and healthy when we returned and the house was neat and clean. We can definitely recommend this company and Kelly for your pet care.
  • Dirk L. Jan 11, 2016
    Cat Sitting
    Verified Review
  • Scott A. Jan 8, 2016
    Cat Sitting
    Verified Review
    Very thorough and professional.
  • Ke E. Oct 8, 2015
    I can't say enough positive things about Keith and the pack at YCC! I needed last-minute pet care for my dog after an unexpected surgery. Keith and the pack stepped right in, and provided service that was above and beyond my expectations. I have YCC on speed-dial for any future pet service!
  • Franchesca p. Oct 5, 2015
    Dog Walking
    Verified Review
    Shana was great! Texted every day to let us know how walks went. She had to deal with construction going on at the house and we were very grateful to have her taking the dogs out each day.
  • Jerry W. Aug 1, 2015
    Pet Sitting
    Verified Review
    Our sitter took to our needs as we imagined. She made a daily report and sent us emails while we were gone which gave us reassurance that all was well
  • Dena D. Mar 25, 2015
    Pet Sitting
    Verified Review
    Our pet sitter, Michael, was so great! He texted me pictures of my kitty and details of his visits with her. I'm extremely pleased with this service and will use them again next time we go out-of-town. I highly recommend Yourcritter Companions!
  • Melissa M. Mar 15, 2015
    Pet Sitting
    Verified Review
  • Kellie M. Feb 24, 2015
    Dog Walking
    Verified Review
    Replied to Kellie M. - Feb 25, 2015

    Hi Kellie! Thank you so much for taking the time to provide a review for us on Thumbtack! If we can do anything to improve your pet service experience, just let us know!

  • Doreen G. Feb 9, 2015
    Dog Walking
    Verified Review
    They walk my Maddy on Thursday because I get home home. They have been amazing. They always check to sure Maddy has enough water and if her pee pads needs to replaced. It is really nice that they send me an email after each walk to let me know how things went
  • Andrea H. Dec 31, 2014
    I initially used this company for a last-minute service over Thanksgiving (the other sitter I had lined up canceled last-minute). I was totally thrilled with the quick response as well as the quality of service Kelly provided. So happy that I used them again for Xmas! I would recommend these sitters any day -- they deliver above and beyond expectations!
  • Brad K. Dec 17, 2014
    Dog Walking
    Verified Review
    I am very pleased with my experience with Your Critter Companions. My dog, Charlie, has really taken to Michael and Shana, who walk him. I highly recommend Your Critter Companions!
  • Bud D. May 10, 2014
    I have tried other pet service companies in the past, & never had good experiences. A coworker suggested Fetch to me since they had used them and were always happy with the care provide. I was able to schedule a free meeting with the pet sitter, who was professional but also very caring, it was clear she loved taking. of pets and enjoyed working with the owners more as family than just a client. She did an excellent job of providing updates while we were gone, & went beyond our expectations in performing her tasks. She even sent us a couple of photos of our pets doing silly things! We are happy that we tried Fetch, & have used them several times now all with the same outstanding result!
  • Carol L. Oct 4, 2010
    We've been using Fetch! of South Bay for a number of years now, after being referred to them by our vet. We have absolutely been thrilled with the love and care the staff provide to our pets -- and even though we have moved, the quality of care and particularly the attention to detail is really wonderful! They have even been excellent at several last-minute trips we've had to take. And now that one of our kitties needs insulin injections, its so great to have someone we trust who can come to our home and administer this so that "Molly" doesn't have to get stressed out by a trip to the vet! We highly recommend Fetch! Pet Care to anyone with pets!
  • Shelby M. Sep 8, 2010
    We have been so happy with the sitters at Fetch, ever since we called at the last minute (a friend backed out) for overnight sitting on a lengthy vacation. Each time we use Fetch we know our pets will be lovingly cared for -- the sitters email updates and the occasional funny photo, so we know how things are going. We have been so happy that we have told our family and friends about Fetch -- and everyone we`ve told that has used Fetch has the same wonderful experience! We can`t say enough positive things, so do your pets a favor and call Fetch next time they need pet care services!

Q&A

What education and/or training do you have that relates to your work?
We belong to a number of professional societies and groups that focus on continuing education and training.
Do you have a standard pricing system for your service? If so, please share the details here.
All our pricing is customized to the individual needs of the owner and pet. We do offer discounts for recurring types of services as well as for long-term service needs.
How did you get started doing this type of work?
We have over 40 years of combined service in the pet care industry. Some of us have worked as vet techs and pet sitters for other companies, until we decided to create our own company.
What types of customers have you worked with?
Dog walking and daily pet visits are our most common services. Coming in second are overnight sitting, followed by medication assistance.
Describe a recent project you are fond of. How long did it take?
We are proud of all the work we do -- we view this as a way to give back to the community at large, so that pet owners have a trusted source for pet care.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure you meet the person who will be performing the services before the service is scheduled. With our group, this is a must since it ensures a good fit for both the family, pet and sitter. We use the meeting to discuss specifics of the routine and care needed, as well as allowing your pets and our sitter to meet each other.
What questions should customers think through before talking to professionals about their project?
A professional pet sitter makes it look "easy" to care for someone else's pets, but underneath that perception is an extensive background of training, education and community service. We have found that while anyone can be a pet owner, it takes a special type of person to care for pets -- similar to human care, professional pet sitters need to be diligent, observant, caring, honest and reliable.