FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing starts at a base rate and is adjusted based on size, coat condition, behavior, and time required. Any additional costs are discussed upfront before the service begins. No surprises.
- What is your typical process for working with a new customer?
I start by gathering basic details about the pet and service needed. Before beginning any work, I confirm scope, timing, and pricing so expectations are clear from the start.
- What education and/or training do you have that relates to your work?
I hold a bachelor’s degree in pre-vet animal science and have professional training in pet grooming and hygiene, along with extensive hands on animal handling experience.