FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep pricing simple and transparent. Service call fees may apply but are often waived if we’re hired for the job. We also offer financing options and seasonal promotions — just ask when booking!
- What is your typical process for working with a new customer?
We start with a quick phone call to understand your needs. Then, we schedule an in-home visit or virtual estimate. From there, we walk you through the options, give upfront pricing, and handle the job start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained and experienced in HVAC installs, repairs, and energy efficiency upgrades. We stay up to date with the latest codes, manufacturer training, and best practices for high-quality work.