FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is straightforward and based mainly on the amount of space your items take up in the truck, as well as the time and labor involved. Every job is a little different, so I always provide an upfront estimate before any work begins — no hidden fees or surprises. I offer free, no-obligation quotes, and I’m happy to look at photos or stop by for a quick assessment if that helps. The final price includes all loading, hauling, disposal fees, and cleanup — so once it’s done, you don’t have to worry about anything else. I also try to donate or recycle as much as possible, which can sometimes reduce costs and helps keep items out of the landfill. My goal is to keep pricing fair, transparent, and flexible, so you always know exactly what you’re paying for and feel good about the service you’re getting.
- What is your typical process for working with a new customer?
When I work with a new client, I like to keep things simple and stress-free from start to finish. 1. Initial Contact: We start with a quick call or message where you tell me what kind of cleanup you need — whether it’s a single item, a garage cleanout, or a full property. 2. Estimate: I’ll usually ask for photos or schedule a quick visit to give an accurate, no-obligation estimate. Pricing is always upfront, with no hidden fees. 3. Scheduling: Once you’re ready, we’ll set a time that fits your schedule. I make it a priority to show up on time and ready to work. 4. Removal: On the day of the job, I’ll confirm the plan, then safely and efficiently remove everything you need gone — sorting items for donation, recycling, or disposal as we go. 5. Cleanup & Payment: After everything’s loaded up, I do a quick sweep to make sure the area is clean and you’re happy with the result. Payment is simple and straightforward once the job’s complete. My goal is to make the whole process easy and reliable so you can get your space back without any hassle.
- What education and/or training do you have that relates to your work?
While there’s no formal degree required for junk removal, my background comes from hands-on experience and a strong focus on doing the job safely, efficiently, and responsibly. Over the years, I’ve completed training in safe lifting and hauling practices, proper disposal and recycling methods, and local waste management regulations. I’ve also learned a lot from working directly in the field — everything from organizing large-scale cleanouts to coordinating donations and recycling pickups. That real-world experience has been the best training, and it helps me provide dependable, professional service on every job.