FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We understand that video production is a complex and nuanced process. Our goal is to make this process as straightforward and stress-free for our clients as possible. Given the unique nature of each project, we don't have a one-size-fits-all pricing model. Instead, we believe in tailoring our pricing to the specific needs and scope of your project. To provide you with an accurate budget range, we start with a detailed consultation. This allows us to understand the scale, intricacies, and specific requirements of your project, whether it's large or small. During this consultation, we'll discuss various elements such as the concept, filming locations, the length of the video, post-production needs, and any special features or effects that might be required. We're committed to transparency and will guide you through the pricing process, ensuring you have a clear understanding of the value and quality we bring to your project. While we may not offer flat-rate pricing, our approach ensures that you receive a customized, cost-effective solution that aligns with your vision and goals. Please feel free to reach out to us to schedule a consultation and take the first step towards bringing your vision to life with a tailored, budget-friendly approach." This response emphasizes the personalized and client-focused approach of your service, highlighting the importance of understanding each project's unique requirements to provide accurate and fair pricing.
- What is your typical process for working with a new customer?
At IT STARTS! media, our mission is to streamline your video production journey, making it as seamless and enjoyable as possible. We understand that pinpointing exactly what you want can be the most challenging step, but once that's clear, the rest is a smooth ride! Here's how we collaborate: 1. Initial Contact: Drop us a message with your basic idea and vision. Don't worry if it's not fully formed yet – we're here to help shape it! 2. Creative Consultation: We'll have a friendly chat (either in person, over the phone, or via video call) where you can share your thoughts, and we'll ask some questions to understand your needs and preferences in-depth. 3. Customized Proposal: Based on our discussion, we'll craft a tailored proposal outlining the project scope, timeline, and budget. 4. Letter of Agreement: Once you're happy with the proposal, we'll provide a simple yet comprehensive agreement to ensure both parties are on the same page. 5. Production Begins: With the formalities out of the way, our team gets into action! We keep you in the loop at every stage, ensuring the final product not only meets but exceeds your expectations. We're all about creating an experience that's as memorable as the final product. Let's make something amazing together!
- What education and/or training do you have that relates to your work?
KHS Film School: - Corporate cinematography (video production, lighting, audio) - Davinci Resolve Studio video editing (footage, Fusion, color grading, sound design) - Moscow State Linguistic University, Master of Business Law (2010-2015)