What should the customer know about your pricing (e.g., discounts, fees)?
Not really. I usually find out what a group's budget is and work within that.
What is your typical process for working with a new customer?
First I get to know them and find out what their goals are. Next, I teach techniques based on my book "Bring Your Audience to Their Feet".
What education and/or training do you have that relates to your work?
I am a former Dale Carnegie award winning speaker and was also a Campaigner for the United Way of Los Angeles putting on presentations to small and large groups. I have spoken to tens of thousands of people and continue to speak today as a director of over 700 hospital volunteers.
How did you get started doing this type of work?
Actually, a former welfare mom who graduated college in 1994 with honors, I was featured on tv and in print. People loved my story of overcoming adversity so I began sharing it as a United Way campaigner and featured speaker at many events.
What types of customers have you worked with?
I have worked with church groups, authors who need to promote their book, hospital directors, business executive, non profits and individuals. I have also taught a speaking class at Ventura College.
Describe a recent project you are fond of. How long did it take?
I just taught a student from Thailand who did not speak great English and was extremely shy and intimidated. She read my book 3 times and I coached her just once. She just passed her speech class and got an A!
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they are great speakers themselves and are not just teaching basic techniques. I teach more about the emotional side of speaking and how to read and engage an audience and also give a presentation they will never forget.
What questions should customers think through before talking to professionals about their project?
They should think about what their ultimate goal is and how much money they want to spend. The cheapest person is not always the best and they should only work with someone who has a "passion" themselves for public speaking.