FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive, fair, up-front, and honest. Discounts may be available for referrals.
- What is your typical process for working with a new customer?
In this order, we will conduct a phone interview, then perform on-site survey of customers needs, the write up the contract or estimate, schedule installation (unless same day), install equipment, perform customer walk-through, bill invoice and collect payment.
- What education and/or training do you have that relates to your work?
Western Electrical Contractors Association Low Voltage Training Program, Alarm.com Certified Technician, Brinks Home Security Authorized Dealer, B.S. in Business Admin from University of Redlands