The Design Source

Jonathan was responsive, professional and an overall pleasure to work with on my project. I would absolutely recommend his services and I'm sure my company will work with him again soon!

Jonathan's expertise and prompt service is more than I expected. In addition, his pleasant personality was only surpassed by his patience. Would use him again and would highly recommend him to anyone.

I felt like I working with My own extended team.

Horrible experience with this designer. I hired him to "pretty up" a pre-existing six-slide PowerPoint presentation. I wanted to improve its overall appearance by adding images and using better graphics. From the beginning, there were issues. First, there were a few hiccups with scheduling the chat to discuss the project. Finally, when we video chatted, I was told that the project would be completed in 5 to 6 hours and his fee is $30 per hour. I told him, great, because I need to print out the presentation that evening for a meeting the next morning. Then, he said he would send me a few templates and images to get the ball rolling. After a few hours, I hadn't received anything from him. I even sent him a template and some suggestions for graphics to be used in the presentation. No response. I'm asking him for updates. No response. I'm starting to panic. I'm hoping that he simply chose a template and started working on the project to meet the deadline. I call, no answer. The voicemail greeting is weird. Red flags are going up all over the place. An hour and a half before the deadline, he sends me a few templates. Confused, I asked, why are you sending me templates an hour and a half before the deadline? Have you done nothing thus far? And, if you are able to complete the project in one hour and a half, then why are you quoting me 5 to 6 hours of work? He then asks me if he can work on the project overnight so that I can print it in the morning. Of course, this is unacceptable because revisions always take a long time and I needed it to be ready for my meeting. In short, he wasted about eight hours of my time, time that another designer could have used to complete my project. So, I hired someone in Indonesia from another freelance website for $55 to do the project at 9:30 pm. This guy completed the job in an hour, but there were so many mistakes that the revision process lasted the entire night to get the project completed. To be sure I was close to the printer in case the document was completed, I spent the night in a 24 hours FedEx printing office. It was 7:30 AM the next morning when I finally had my project done. Then, I had to go to work on zero sleep. I can't speak to the quality of "Jonathan Mason's" work. All I can say is that he sent me a few templates and wasted a lot of time when he could have been honest from the get-go about his inability to meet the deadline. And, of course, he cost me a good night's sleep the night before an extremely important meeting. As an aside, I strongly suspect that he's not the one doing the actual work. He's likely the translator or spokesman for a team of non-English-speaking designers overseas, hence the lag in communication, lack of respect for deadlines, and disorganization.

The Design Source was an excellent partner