FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For deep cleaning or move in/out we charge per hour. Our average price very between $40 to $50 a hour per person. For the standard cleaning our minimum price starts from $140 to $600. We don’t work per hour. We work by a flat fee. It will depend the size of the house, if has pets or not, the frequency, if it is a carpet or not , additional service, windows cleaning , laundry service and others. Usually we are very fair to give a final price. First of all we like to see the place and make a trial, depending how long it will take we give a final price. Also we follow clients’ budget and we try to negotiate the checklists task until we agree with the cleaning price.
- What is your typical process for working with a new customer?
First of all I try to contact them and schedule a call to discuss about the project. After that i ask to checking the place to give an estimate. Each house is different. Sometimes the description doesn’t shows how dirty the house is. I like to plan ahead how long it will take before the agreement.
- What education and/or training do you have that relates to your work?
I am always taking online course and watching tip cleaning videos to learn more about my work. I try to training all the crews to be in the same page.