FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually our price is higher for the first cleaning, because that's where we really get to know your house and detail the work, and also because the first cleaning takes longer. ✅️ We are detail oriented! After the first cleaning we can provide differentiated quotes for weekly, biweekly and monthly cleanings (new quote always based on the size of the house and the client's requirements).
- What is your typical process for working with a new customer?
• Introduce our company and make clear the benefits of working with us. • Check out the size of the house and the client's requirements for the job. • Set up the schedule according to available times. • Make a clear conversation about any suggestions or request that the new client will have. • First time cleaning, takes a bite extra time then regular cleanings. • Confirm the regular cleaning time and day that works for both parties. • Set up the most convenient payment method for the customer. • So we started to build a relationship based on trust. 😀
- What education and/or training do you have that relates to your work?
We are thoroughly educated and kind people taught by the family. Taught to clean from a very young age, we took this learning to our own business! University of Education Pedagogy and Accounting (in country of origin).