FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We exclusively offer Project-Based billing for our services, with the exception being extended to existing customers. This ensures transparency and a clear understanding of costs associated with your project.
- What is your typical process for working with a new customer?
At Brilliant, our process is designed for efficiency and clarity. We kick things off with a Zoom call to discuss your needs. Following this, we schedule a comprehensive assessment. Once you've accepted the estimate, we proceed to coordinate the installation. This streamlined approach ensures a smooth and well-organized progression from the initial discussion to the final implementation.