FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
“We provide free on-site estimates to ensure accurate and transparent pricing for every project. Our goal is to give you a clear understanding of the work required before any commitments are made, with no hidden fees or surprises.”
- What is your typical process for working with a new customer?
“When you reach out, we first listen to understand exactly what you need. Then we come out for a free on-site estimate so you know what to expect. Once you give the go-ahead, we handle the job efficiently and professionally, making sure everything is done right. Afterward, we check in to make sure you’re completely satisfied.”
- What education and/or training do you have that relates to your work?
“Our team is made up of licensed and trained plumbers with extensive hands-on experience in both residential and commercial plumbing. Each team member has completed formal plumbing education and apprenticeships, and we continuously update our skills to stay current with the latest codes, techniques, and industry standards, ensuring top-quality service on every job.”