FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Your physical therapist will discuss visit prices and options during your in-take call. Additional cost will be determined based on the proposed treatment plan set in place by your physical therapist.
- What is your typical process for working with a new customer?
Our typical process involves; 1. A thorough, complimentary phone consultation to ensure you are the right fit and someone we can help (we do not want to waste your time and if we aren't a good fit, we have a multitude of connections in the Bay Area and we will be able to help you find someone who can) 2. A full body, initial evaluation with a Doctor of Physical Therapy that includes; Current Health & Previous Injury Analysis, 7 Step Mobility & Strength Assessment, Posture & Alignment Evaluation, Doctor’s Report of Findings, and More! 3. Following the evaluation your physical therapist will be able to determine how many sessions they anticipate you will need (typically patients only need 5-10 sessions and they're pain free and back to doing everything that want to be able to do without any restrictions!) Patients only need to be seen once a week with us, due to the high level of 1-on-1 care that you receive and the fact that you spend a full hour with a Doctor of Physical Therapy who is also a Certified Strength & Condition Specialist (Less than 5% of physical therapists have this training combination). You will never be treated by an aid or an assistant or just doing exercises you could just be doing at home. Again, we value our patient's time and we're not here to waste it!
- What education and/or training do you have that relates to your work?
Each physical therapist has their Doctorate of Physical Therapy. Each physical therapist is also a Certified Strength & Conditioning Specialist (the gold standard of training - NBA, NFL and other professional teams do not allow their athletes to work with a trainer who does not have this certification).