Cert-A-Roof®

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About

Cert-A-Roof provides LeakFREE® Roof Inspection and Certification, roof repairs and re-roofing to Southern California customers. Don't buy your home with a leaky roof. Insist on LeakFREE® Roof Inspection for complete peace of mind. We are the only company in Los Angeles, Orange County, Inland Empire and San Diego that provides LeakFREE® Roof Inspections and Certifications. Buyers of properties, banks and insurance companies request our industry leading roofing services.

Overview

Hired 8 times

Background checked

10 employees

33 years in business

Business hours

Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Square cash app.

Social media

Facebook, Instagram, Twitter

Services offered

Project location

Home

Business

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Very good 4.5

24 reviews

5

88%

4

0%

3

0%

2

4%

1

8%

Read reviews that mention:

chris R.

Apr 15, 2018

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From Google

Updated review on 4/15/18:After hearing about my complaint I was put in contact with the owner, Les, and we had a lengthy discussion about the issue. I was informed that the estimator I had spoke with on the phone was terminated and that he'd like the opportunity to make things right. Les and his son Paul were super accommodating and met me at the house in Ontario at 5pm, even though those two are primarily based in Orange County. For any of you not familiar with the area this meant they would be fighting over an hour and a half of traffic to/from the house. When I met them both Les and Paul were very professional. They provided great insight into what repairs would be necessary and provided a fully detailed quote within 24 hrs of our meeting. My wife and I are in the process of dealing with a poor installation from a previous company and if they aren't going to fix it properly we're 100% going to give our business to Les/Paul/Cert-A-Roof. ----------------------------------------------Original review from 3/28/18:I would highly recommend staying AWAY from this company. I Called and scheduled an appointment on 3/27 for a roof inspection on 3/28 at 10am. Email confirmation was received regarding the appointment. At 935am on 3/28 I received a phone call from someone at the company asking if we still wanted the inspection. I said yes we need someone to walk through and put eyes on the project because it might not be a simple one. This person on the phone confirmed they would be heading to our house to do the walk through. A reminder email came through regarding the appointment at 945am on 3/28. At 1020am when no one had shown up I called back the number that contacted me at 935am and he informed me that he would not be showing up because the job "probably isn't something my boss would be interested in". Absolutely classless actions by this company. My wife wasted her morning and had we known the inspector was going to be a no show we could have used that time for an actually reputable company.

Cert-A-Roof®'s reply

Bryan L.

Nov 18, 2019

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From Google

Cert-a-Roof is a great company to work with and their staff was very courteous. My wife and I needed an inspection done quickly on our roof after our primary inspector told us he would not walk on it since the roof looked old and suspect. They sent PJ out to take a look and he was very nice and explained not only his process, but also what he recommended to be done. When buying a home, the last thing you want to hear is that you need a new roof, but with PJ's thorough report we were able to get most of the cost recovered by the sellers. We have not closed escrow yet, but I wanted to get on here quickly to spread what a great job they did. Thank you!!

Bil D.

Nov 15, 2019

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From Google

Traci H.

Dec 14, 2018

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From Google

We have been working with Cert-A-Roof and their team for almost and year now and they are wonderful. Always on time, and always available! John is great when I need to schedule something last minute...Thanks Guys!

Cert-A-Roof®'s reply

Traci, Thank you so much for your kind feedback! We are quite grateful and look forward to serving you again in the future.

Julia A.

Nov 18, 2019

•

From Google

Credentials

Background Check

Les Watrous

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We provide 10% discount to our Thumbtack customers. Please mention Thumbtack during the scheduling process.
What is your typical process for working with a new customer?
We welcome your Thumbtack request via messaging. However, in order to serve you better and provide an accurate estimate, please also call us. We enjoy talking with our customers and understanding their needs over the phone.
What education and/or training do you have that relates to your work?
All our Roof Inspectors are certified by NRCIA - the National Roof Certification & Inspection Association, that provides the best training, certification and ongoing development in the roofing industry. Our Inspectors are required to get their certifications renewed each year and undergo the latest training.

Cert-A-Roof®

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