FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide 10% discount to our Thumbtack customers. Please mention Thumbtack during the scheduling process.
- What is your typical process for working with a new customer?
We welcome your Thumbtack request via messaging. However, in order to serve you better and provide an accurate estimate, please also call us. We enjoy talking with our customers and understanding their needs over the phone.
- What education and/or training do you have that relates to your work?
All our Roof Inspectors are certified by NRCIA - the National Roof Certification & Inspection Association, that provides the best training, certification and ongoing development in the roofing industry. Our Inspectors are required to get their certifications renewed each year and undergo the latest training.