FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, transparent pricing with no surprises. Every project is priced based on the scope of work, materials needed, roof condition, and job complexity. We don’t use “one-size-fits-all” pricing—each estimate is customized to your property. Our quotes include quality materials, experienced workmanship, and proper installation done the right way, not shortcuts. We may not always be the cheapest option, but we focus on long-term value, durability, and standing behind our work. Free inspections and estimates are always provided, and we clearly explain pricing before any work begins.
- What is your typical process for working with a new customer?
We start with a free inspection and provide a clear, written estimate. Once approved, we schedule the work, complete the job professionally, and finish with a full cleanup and final walkthrough. We stay in touch every step of the way. Reach out through Thumbtack, call, or text, and tell us a little about your roofing needs. 2. Inspection & Assessment We schedule a free on-site inspection to evaluate the roof, identify any issues, and discuss your options. 3. Detailed Estimate You receive a clear, written estimate outlining the scope of work, materials, and pricing—no surprises. 4. Scheduling the Work Once approved, we schedule the job at a time that works best for you and keep you informed along the way. 5. Professional Installation or Repair Reach out through Thumbtack, call, or text, and tell us a little about your roofing needs. 2. Inspection & Assessment We schedule a free on-site inspection to evaluate the roof, identify any issues, and discuss your options. 3. Detailed Estimate You receive a clear, written estimate outlining the scope of work, materials, and pricing—no surprises. 4. Scheduling the Work Once approved, we schedule the job at a time that works best for you and keep you informed along the way. 5. Professional Installation or Repair Our experienced crew completes the work using quality materials and proven methods, while protecting your property. 6. Final Walkthrough & Cleanup We clean up thoroughly and review the completed work with you to ensure everything meets expectations. 7. Follow-Up & Support We stand behind our work and are available for any questions
- What education and/or training do you have that relates to your work?
Our team has decades of hands-on experience in the roofing industry, along with ongoing training in proper installation methods, safety standards, and current roofing materials. We stay up to date with manufacturer guidelines and best practices to ensure every job is done correctly and to code.