FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat fee pricing for most of our services. The range of the the fee would depend on the complexity of your taxes or tax situation. We offer free consultations, so that we can get to know your situation and give you an accurate quote.
- What is your typical process for working with a new customer?
The client would normally provide the basic information through a basic client organizer. We have a fantastic client portal where the ease of sharing is at the touch of your finger tips. Once we have the basics of the client, we review the tax documents, where we may require additional information or draft a copy for the client review. Should the client portal not rock your world, we can also communicate by email, fax & snail mail.
- What education and/or training do you have that relates to your work?
Semper Tax Relief is founded by Sergio Melendez, EA a licensed Enrolled Agent. Sergio Began his career over 19 years ago while as an accounting student. Sergio graduated with a Bachelor's Degree in Business with a concentration in Accounting. He went to pursue his Law Degree and holds a Juris Doctorate. The combination is ripe for battle with the IRS!