FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mostly we will offer a flat rate based on the job details: 1. Photo of item(s) or load to be delivered, taken or assembled 2. Accessibility & difficulty level (ie: stairs, business, residence, parking) 3. Pick up and delivery address Occasionally hourly rates and mileage may apply
- What is your typical process for working with a new customer?
We like to get a detailed description of what the client is looking for and expecting so we can offer a seamless, quality experience. 1. Message via text or phone call describing needs 2. Negotiate price 3. Communicate logistics (date, time, man power needed) 4. Complete job in a timely, professional and quality manner 5. Follow-up with a request for constructive feedback on work performance.
- What education and/or training do you have that relates to your work?
Alex has 18 years experience in construction, project management and holds dozens of certifications operating 13 different heavy machinery equipment in the construction industry. 3 trade school classes for carpentry and general construction. Michele has been a professional stager, designer and business liquidator since 2010.