CRAFT ENTERPRISES-Rocha Built

$60

Starting price

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Number of items

Instructions or make/model provided by client?

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Responds within a day

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Introduction

Hi we are a family run business with a few dedicated employees. We are a Husband/ wife team Alex Rocha & Michele Rocha-Craft we run our furniture store & delivery business based in Oxnard/Ventura, California. Serving clients since 2015 from Santa Barbara to Los Angeles. We specialize in selling, fixing, delivering, and assembling furniture, and gently used restaurant equipment. Our team specializes in small deliveries such as picking up furniture off Facebook Marketplace, local stores or move outs. Need that one sofa delivered but don't have a full load? We got you! Need a big load taken 2 hours away? We got you! Need furniture you just bought assembled? Yep! That's us! Dump run? A garage or storage cleaned out! OF COURSE, we are here to help! Alex is a carpenter by trade and specializes in small construction jobs of all kinds. Our team is reliable, strong, affordable, quick, honest and strive to give 100% quality workmanship.

Overview

Hired 35 times

Serves Oxnard, CA

Background checked

3 employees

10 years in business

Business hours

Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Venmo, and Zelle.

Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Exceptional 5.0

24 reviews

5

100%

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Read reviews that mention:

Kim G.

Nov 14, 2024

·

Hired on Thumbtack

Details: 1-2 items • Armchair / recliner • Loveseat • 21 - 30 miles • No change in floors to load items • No change in floors to unload items

CRAFT ENTERPRISES-Rocha Built's reply

Furniture Moving and Heavy Lifting

Anna W.

Oct 13, 2024

·

Hired on Thumbtack

We are very pleased that we hired this team. We read reviews and messaged them on Thursday to move us from Mira Monte to a new home in Oak View on Saturday morning. And they were able to accommodate on a short notice. Alex and his partner were wonderful in assisting us with our move. Michele communicated the arrival time and pre-payment as well as helped the team in arriving to our location that doesn’t properly appear on google maps. We were moving boxes ourselves and needed help with big items and furniture. They were able to fit a lot more stuff in a smaller truck with a trailer than expected and move it quickly to the next location within 5 miles. The job took about five hours with 2 runs. Amazing! Based on our experience with another movers company this could have taken all day. They were very efficient and faster than we thought was possible. The team was also able to safely move a large freezer for us and relocate a large fridge from the garage to the kitchen in just a few minutes, took the doors off and placed it where it belongs. I just finished unpacking and can confirm that everything including fragile items arrived intact. We refused plastic wrapping of furniture and they were still able to move everything without damage. We also asked to put furniture in its place in the house and then move some things around for us which was no problem at all for them. Communication and problem-solving with both movers was very smooth and positive. They were respectful and kind to our toddler who was running around everywhere which isn’t always easy when moving. Wonderful, professional people and easy to work with. Thank you!!

Details: 1 bedroom home • Less than 5 miles • Furniture assembly and disassembly • Load via stairs • Unload via stairs

CRAFT ENTERPRISES-Rocha Built's reply

Anna! Thanks for such a detailed review. It was a pleasure helping you with your move.

Local Moving (under 50 miles)

Adele Z.

Aug 24, 2024

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Hired on Thumbtack

Details: Just a few things • Less than 5 miles • Furniture assembly and disassembly • Load flat; no stairs or elevator • Unload via stairs

CRAFT ENTERPRISES-Rocha Built's reply

Local Moving (under 50 miles)

Arielle T.

Aug 22, 2024

·

Hired on Thumbtack

Details: Just a few things • Within the same building • Equipment moving • Load via stairs • Unload via stairs

Local Moving (under 50 miles)

Awawu O.

Feb 1, 2025

·

Hired on Thumbtack

Details: Just a few things • Movers + truck(s) • Less than 5 miles • Load via stairs • Unload via freight elevator

Local Moving (under 50 miles)

Credentials

Background Check

Luis Rocha Perez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Mostly we will offer a flat rate based on the job details: 1. Photo of item(s) or load to be delivered, taken or assembled 2. Accessibility & difficulty level (ie: stairs, business, residence, parking) 3. Pick up and delivery address Occasionally hourly rates and mileage may apply
What is your typical process for working with a new customer?
We like to get a detailed description of what the client is looking for and expecting so we can offer a seamless, quality experience. 1. Message via text or phone call describing needs 2. Negotiate price 3. Communicate logistics (date, time, man power needed) 4. Complete job in a timely, professional and quality manner 5. Follow-up with a request for constructive feedback on work performance.
What education and/or training do you have that relates to your work?
Alex has 18 years experience in construction, project management and holds dozens of certifications operating 13 different heavy machinery equipment in the construction industry. 3 trade school classes for carpentry and general construction. Michele has been a professional stager, designer and business liquidator since 2010.

CRAFT ENTERPRISES-Rocha Built

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