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About
At Marvel Home Services, we believe that a clean space is a happy space. With a commitment to excellence and attention to detail, our dedicated team provides top-notch cleaning services tailored to meet your needs. Whether vacation rentals, residential, commercial, or post-construction clean. Our mission is to deliver reliable, efficient, and affordable cleaning solutions that exceed your expectations. Let us handle the dirt so you can focus on what truly matters. Experience the difference with Marvel Home Services—where cleanliness is our passion!
*Our customer service team is available 24/7 for your scheduling needs and will reach out with a follow up call once you've booked with us. This follow up call will help us assess you and your property's needs a bit further, ensuring smooth service*
Overview
Hired 25 times
Background checked
5 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Check, Credit card, Venmo, and Zelle.
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
8 reviews
5
75%
4
25%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jim S.
Nov 13, 2019
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Hired on Thumbtack
I have only meet my cleaners as their first cleaning will be ion about 3 weeks. I would not have hired them if I wasn't impressed.
They answer all my questions and were wanting to tell how well they would do the job. I think they will be great and I look forward to a long term relation
Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Pets in home • Once a month
House Cleaning
Barbara L.
Jan 11, 2020
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Hired on Thumbtack
Jesse was on time and did a good job cleaning the condo. He is very conscientious.
SBJ
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Window cleaning (interior) • Oven cleaning • Fridge cleaning • Laundry • No pets in home • Once a month
House Cleaning
Roux l.
Dec 7, 2019
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Hired on Thumbtack
did everything asked and much more so ask about their Eubank steam cleaning service too
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks
House Cleaning
Adam L.
Dec 16, 2019
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Hired on Thumbtack
Very responsive and professional! They were also very courteous and thought the work quality was very good.
Details: 3 bedrooms • 3 bathrooms • Standard cleaning • Window cleaning (interior) • No pets in home • Just once
House Cleaning
Sharon K.
Apr 28, 2021
•
Hired on Thumbtack
Cassandra and her crew did a wonderful job. We will definitely have them return
Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Once a month
House Cleaning
Credentials
Background Check
Kassy Huerta
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our commitment to doing a great job that leaves you more than just satisfied... our work should leave you, well, marveled!
Each cleaning comes with our 'Marvelous Home Guarantee'. If you are not satisfied with the results of your cleaning, let us know within 24 hours of your appointment and we'll send a cleaning team right back. Free of charge!
*We are a licensed & bonded cleaning company with years of experience helping countless customers just like you so you know you're in good hands*
What is your typical process for working with a new customer?
Marvel Home Services offers several different ways to get an account started with us. Typically, you'll speak with a customer service team member right after contacting us.
After your support call is finished and your appointment has been confirmed, you'll receive two emails from us. One is a 'Welcome' email welcoming you to the Marvel Home Services user portal. This email lists the cool things you can do with your new cleaning account with us!
The other email is an invoice with your booking date, time, service, notes, etc for your record keeping.
You'll receive a follow up text message the day of your appointment to let you know the cleaners are on their way. Once the cleaners are finished, they'll go over the marvelous home checklist for your approval and you're all set!
What education and/or training do you have that relates to your work?
The Marvel Home Services leadership team has worked with some of the most well-known premier vacation rental companies & prestigious communities in the area.
Our staff has years of combined experience with client relations in the hospitality industry & quality assurance. Operating a growing business smoothly and knowing how to put customer service systems in place to minimize frustrations for both clients and operators is what we do!
