FAQs
- What is your typical process for working with a new customer?
We offer FREE ESTIMATES to all of our customers interested in our services. We fully inspect your project from top to bottom and provide our best knowledge for any particular project. Once we receive your inquiry, we will personally contact you to offer either a "quick quote" or if you prefer schedule a more in depth in-home estimate. During our meeting and inspection, we will assess your project including measurements, problem or troublesome areas, and have a detailed discussion on what you expect and want from your project. We provide all the flooring knowledge, support, and information needed to help make your decisions.
- How did you get started doing this type of work?
I am a 3rd generation flooring craftsman. My Grandfather and Father came before me. I started helping my Father work on hardwood floors when I was just 10 years old. By 16 I was a journeyman tradesman. It has always been the family business. I have 3 brothers who are also highly skilled flooring craftsman. I guess you could say that it's in my blood.
- What advice would you give a customer looking to hire a provider in your area of work?
The best advice I could offer to someone looking for a flooring installer or hardwood floor refinisher is EXPERIENCE, EXPERIENCE, EXPERIENCE! Find a seasoned and skilled tradesman with YEARS of experience under his/her belt. I have had many, many jobs over the years where I have had to go in and fix a customers floor that a "green" tradesman previously had attempted to refinish or install new floors and failed.This can be very costly to a customer.