FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When we start working with a new customer, our first step is to understand your goals, vision, and any challenges you’re facing. From there, we share a plan, timeline, and clear quote so you know exactly what to expect. Once we begin, we keep communication open, provide regular updates, and make sure you’re involved in every important decision. Our goal is to make the process smooth, stress-free, and tailored to your needs from start to finish.
- What is your typical process for working with a new customer?
When we begin with a new customer, we start by clearly understanding your goals and the results you want. After that, we present a solid plan, timeline, and transparent quote so everything is clear from day one. Once the project starts, we handle the heavy lifting while keeping you updated at every key step. We stay organized, communicate consistently, and make sure every detail aligns with your expectations. Our process is straightforward, efficient, and designed to deliver results without the stress.
- What education and/or training do you have that relates to your work?
Our team is trained in modern web design, development, and digital strategy, with years of hands-on experience building websites for a wide range of industries. We stay up to date with the latest design trends, coding standards, SEO practices, and platform updates to ensure every project meets today’s professional standards. Beyond formal training, we’ve completed hundreds of real-world projects, giving us the practical skills, technical confidence, and problem-solving ability needed to deliver high-quality results every time.