FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based mainly on how much space your items take up in our trailer, along with a few factors like weight, material type, and access to the items (for example, curbside vs. upstairs). We always provide free estimates—either in person or by photo—and we’ll walk you through the pricing before we start any job. That way, there are no surprises and no hidden fees. Whether it’s a single item or a full property cleanout, we’ll make sure the price is fair and the job gets done right!
- What is your typical process for working with a new customer?
1. Reach out – You can call, text, or message us with a description of what you need hauled (photos help too!). 2. We give you an estimate – Either right away with photos, or we can come by for a free in-person quote. 3. Schedule a pickup – If the price sounds good, we’ll lock in a day and time that works for you. 4. We show up & get to work – We load everything, clean up the area, and haul it away. Simple as that!
- How did you get started doing this type of work?
I started doing junk removal because I saw a real need in the community. People were overwhelmed with clutter—whether it was old furniture, yard waste, or just stuff piling up—and didn’t always have the means or time to get rid of it. At first, I just wanted to help out wherever I could. One pickup led to another, and before I knew it, Redding Reliable Junk Removal was born. It’s been an awesome journey, and I’m proud to run a local business that helps folks clean up, clear out, and breathe a little easier.